outage Stories April 1, 2016

AAPL: 109.99

1.00

Apple’s iCloud services experiencing downtime for some users

Users are reporting downtime for some of Apple’s iCloud services this afternoon including problems logging in to iCloud and syncing data to apps that access the cloud services for calendars, mail and more.

outage Stories February 4, 2016

AAPL: 96.35

1.87

iTunes, App Store, and other services experiencing outage preventing purchasing [U: Resolved]

A list of App Store and iTunes services are currently down preventing users from processing downloads, making purchases or in some cases even streaming their music from iTunes in the Cloud. Apple’s system status currently (as of 10:52AM EST) lists App Store, Apple TV, iBooks Store, iTunes in the Cloud, iTunes Match, iTunes Store, Mac App Store, and the Volume Purchase Program as potentially being unavailable for some users.

outage Stories October 13, 2015

AAPL: 111.79

0.19

Apple confirms the iTunes Store is currently down for some users

Update (15/10/2015): Apple services again experiencing outages across App Store, iTunes Store and more services as reported by their system status page. Not a good week for Apple’s cloud uptime.

Following a similar outage yesterday, some iTunes users are continuing to experience service disruptions as Apple confirms the downtime. Apple recently updated its system status page tracking issues with its services, stores and iCloud to note the ongoing problem with the iTunes store for some users:

“Users are experiencing a problem with the service listed above. We are investigating and will update the status as more information becomes available.”

The outage has been affecting some users since around 12pm ET, according to Apple, and is yet to be resolved.

Yesterday a number of users reported experiencing issues with Apple’s online services but Apple didn’t detail the problems on its status page.

We’ll update here if Apple confirms the problem as resolved.

outage Stories September 15, 2015

AAPL: 115.31

1.10

Some users experiencing issues downloading iTunes & App Store content ahead of iOS 9 tomorrow

According to several users around the web and Apple’s own System Status website, the iTunes Store has been experiencing issues throughout the day. Apple’s System Status webpage shows that the outage began around 3PM ET and lasted for an hour and a half before being resolved. Now, however, it appears that the iTunes Store is down yet again.

Apple says that “some users” are affected by the problem and that it is investigating the issues. Downdetector.com shows that the outage became more widspread around 6PM ET, with users reporting issues downloading content, opening the store, and logging in. Apple Music content does not appear to be affected by these issues.

Users are also reporting that similar issues are affecting the App Store, although Apple has yet to acknowledge those claims on its official System Status website. The Order Status page on Apple.com is also currently down and displaying a “We’re sorry” error message.

We’ll update this post as Apple updates its System Status website. Have you been having issues with the App Store, iTunes Store, or Apple.com? Let us know in the comments.

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outage Stories August 17, 2015

AAPL: 117.16

1.20

The App Store, iTunes, iBooks, and more are down once again (update: fixed)

Update (6:45ET): Apple says the problem is resolved.

It’s been less than a month since the last iTunes Store outage, but Apple’s various digital storefronts are once again down for many users. According to Apple’s status page, the App Store, iTunes, iBooks, the Mac App Store, and the Volume Purchase Program have all suffered from unplanned downtime for about an hour and a half now.

The problems aren’t affecting all users, as no one here at 9to5Mac has noticed any disruption, but Apple says “some users” will see interruptions. No other services are impacted.

outage Stories July 20, 2015

iTunes Connect experiencing multi-day outage for many users, here’s a fix

A noticeably large number of users are reporting issues logging into iTunes Connect, Apple’s developer portal for managing and distributing apps and other content to the App Store and iTunes. The outage appears to only be affecting a subset of users (we’ve had success logging in, for instance), but a growing number of developers have publicly voiced complaints online. Some users report not being able to access the service for going on four days:

Apple currently has yet to report any issues for iTunes Connect on its System Status page that tracks and reports downtime for its developer services.

Some users have reported success logging in after tweaking VPN settings, while another user posted the following workaround fix that others have used to patch what appears to be a Javascript issue at least temporarily until Apple officially addresses it:

We’ve reached out to Apple about the downtime, and we’ll update here if we hear back.

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