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This scrapped Apple Upgrade feature would’ve made setup much more seamless

According to the latest edition of the Power On newsletter, Apple had reportedly been considering a feature for Apple Upgrade that would’ve made setting up your iPhone nearly seamless: where Apple would’ve already copied your data over. This feature never ended up seeing the light of day, though.

The concept was simple: if people are going to be upgrading their device every so often with fixed monthly payments, why not make the switch as easy as possible? Bloomberg’s Mark Gurman reports the following:

I’ve now learned there was more discussed when this idea was conceived years ago. Apple had contemplated a so-called white-glove component, where your new device each year would arrive at home ready to go, preloaded with all of your data via your iCloud backup. Apple Upgrade doesn’t offer this feature.

There’s obviously a few flaws here. For one, your iCloud backup would be slightly outdated, as the data transfer only could’ve happened at the time it was shipped out. It’d be a few days behind – unless you did an in store pickup.

Beyond that, there’s the clear privacy concern. If you’re backing up to iCloud, the idea of Apple having your data shouldn’t be shocking. To the public though, there may be concerns of how the data was transferred to the new phone, and people may wonder if anyone snooped in the process.

Top comment by cartwheelharem

Liked by 2 people

Article makes no sense at all. Having iCloud data pre-downloaded does not help in any way. The main problem is lots and lots of apps regard themself as super-important and do not transfer their data to the new device. Like everything related to banking but also many messengers, also the car keys! And you need to repair all bluetooth devices if they are not from apple. Switching a phone is a multi-hour endeavor if done properly and havine a little tiny bit done before the switch does not change this is any meaningful way.

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Two years ago, Apple debuted a new ‘Presto’ system at its stores that allowed employees to update iPhones while they were sitting in the box. One could imagine this system could’ve been expanded to support iCloud backup transfer without any human needing to look at your data in the process.

Nonetheless, this feature didn’t end up shipping – and that’s probably for the better.


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Avatar for Michael Burkhardt Michael Burkhardt

Michael is a 9to5Mac Reporter, leading all of our Apple news coverage on weekends and reviewing the newest Apple products and accessories. He got started in the world of Apple news during the pandemic, and it became a growing hobby. He’s also an indie iOS developer, and started the weekly Indie App Spotlight series, which has covered hundreds of blooming new apps since it launched. In his free time, he enjoys shooting street photography around New York City on his Sony A7RV.