[Update: Apple’s system status board has been updated to acknowledge the blip and note the issue is over.]
If you’re having issues getting started with Apple Music this morning, you’re not alone. The iOS app started the day by asking subscribers to sign up and join Apple Music (a force quit fixed for me but the problem persists) and iTunes on the Mac is also serving up error messages for a great number of users.
At the time of writing, Apple’s system status page hasn’t been updated to reflect any issues, but that usually happens a bit after the problem is recognized if at all. We’ll keep an eye on the status and update accordingly, but rest assured that if you’re a subscriber being asked to join again that it’s not just you and there’s a widespread hiccup in progress.
@AppleMusicHelp Hi, Music on iOS 9.2 is telling me this when I try to play a song even though I pay$15/m pic.twitter.com/OAN5EMdtKy
— Eytan Schulman (@eytanschulman) January 14, 2016
good morning, apple music. pic.twitter.com/x5xrwr4Iqf
— Coulton Vento (@coultonvento) January 14, 2016
@AppleMusicHelp radio keeps asking if I'm a subscriber. Already am. Crashes. Help.
— fabian (@fbian__) January 14, 2016
@AppleMusicHelp disappointed. I've been on a trial for less than a week, but now it's asking me to sign up again. pic.twitter.com/PmZJxjU3x7
— Laurie 🧶🧵 (@MakingLaurie) January 14, 2016
https://twitter.com/I_gotem/status/687635769809211392
https://twitter.com/giantchristoph/status/687633799455371264
.@AppleMusic I pay for Apple Music. pic.twitter.com/5blmrfN6hi
— harrison (@hrrsn) January 14, 2016
https://twitter.com/KaiTzer07/status/687640640331513856
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I am not sure what is happening, but I, several times a week, get a white screen with nothing but a text line saying “An Error Occurred” and nothing I can do to fix it.
I also get this issue all the time. Also last week it asked me which genres and artists I like, just as if I had signed up for the first time (I’ve been signed up since launch). Also since signing up I’ve found that songs from albums I’ve purchased from iTunes disappeared (iTunes Match ).. Sadly no feedback from Apple.
Get a life everybody. Networks go down all the time. Go take a look at http://www.downdetector.com