It appears that many popular third-party apps weren’t quite prepared for the iPhone 14 Pro’s new camera technology. A number of iPhone 14 Pro users are unable to take pictures and images using third-party apps like Snapchat, TikTok, and Instagram. These problems include the camera shaking, rattling, and even making physical noises.
September 19, 2022 Update: Apple has acknowledged this problem in a statement to Bloomberg. The company says a fix will roll out sometime next week. If you are affected by this issue, do not allow your iPhone 14 Pro’s camera to rattle/shake because it could cause hardware damage.
iPhone 14 Pro camera problems in third-party apps
Concerned iPhone 14 Pro users have taken to Reddit and Twitter to share their experiences with these issues. On Reddit, one user explains:
So I’ve been experiencing my camera shaking uncontrollably whenever I open Snapchat or use the camera for Instagram. However, I don’t run into any issues when I use the regular camera app.
Another iPhone 14 Pro user says:
Picked up my new iPhone 14 pro yesterday and intermittently get ois camera shake (by shake I mean can see and hear it shaking) in Snapchat.
And another:
My iPhone 14 Pro just arrived and when I opened Snapchat, the camera was shaking a lot and made a pretty strange mechanical noise
Other users chimed in to say that they have seen similar problems with Snapchat, Instagram, and TikTok. A handful of videos showing this problem have also been shared to social media. In the videos, you can see the iPhone 14 Pro’s camera shaking in the third-party apps while the physical camera module itself is also making a grinding/rattling noise of some sort.
Top comment by Adrian S
This video below from TikTok does a great job of showing the software problem alongside the iPhone 14 Pro’s camera module rattling. It was posted by TikTok user Damian Munoz on Saturday:
As of right now, it appears that this problem is only affecting the iPhone 14 Pro camera when it’s used in a third-party app. Most of the complaints on social media say the problem is happening in social media apps like Snapchat, TikTok, and Instagram.
Because this iPhone 14 Pro camera shaking/rattling problem is only affecting the camera in third-party apps, it’s almost certainly a software bug of some sort. It is likely that these third-party apps weren’t prepared for the iPhone 14 Pro camera changes. In particular, it could be something related to optical image stabilization, hence the rattling sounds the camera module itself makes.
As of right now, there’s no fix for this problem. The affected apps, like Instagram, Snapchat, and TikTok, will likely need to roll out updates to their respective apps to solve the problem.
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