Cash register Stories December 17, 2012

Guess? exec says company saw immediate improvements after implementing iPads in stores

Business Insider pointed us to an interview on OpenForum with the Guess? CIO Michael Relich. The clothing retailer implemented iPads for merchandising in 2010, and it has since installed iPads in stores, started accepting credit card payments via iPod touch, and even started supplying extra iPods instead of cash registers to stores during the busy holiday seasons.

Well our buyers saw an improvement immediately. Instead of just seeing a number on a spreadsheet, our iPad app allowed them to see the specific coat, pant or dress accompanied by a photo and where it was selling. Suddenly, they were going into stores with a lot better idea about what to do and how to act to improve the store. 

For shoppers, our engagement went through the roof after we installed iPads in the stores. People instinctively go up to the device and use it to find out-of-stock merchandise or track their loyalty program points. We’ve gotten great feedback.

Well I believe that cash registers will go away and will be replaced by iPads or iPod touches. We currently use an iPod touch in stores for credit-card transactions, similar to the Apple store…

You can check out the full interview here.

Cash register Stories September 8, 2011

Linea-Pro from Infinite Peripherals

Lowe’s has purchased 42,000 iPhones to begin using a similar payment system that you see in Apple Store’s, as reported by Bloomberg (via The Next Web). We’ve all had the pleasurable event of purchasing an Apple product, where the checkout doesn’t take place at a cash register. Rather, the Apple retail employee whips out a EasyPay iPod touch to take your money. Each Lowe’s store will receive 25 iPhones to process payments and answer customers’ questions.

Along with the purchase of the phones, Lowe’s will roll out a web app called MyLowe’s that will allow customers to look up information regarding products, warranties, etc. Presumably, the device features a credit card scanner added on (as seen above on an iPod touch). Lowe’s isn’t first to hop on this bandwagon, as Old Navy and Home Depot have been doing similar with portable devices.

Update: We have screenshots of the app after the break:

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