The big day is almost here. After months of speculation, a momentous keynote from Tim Cook, and record preorders, the iPhone 6 and 6 Plus will officially hit store shelves this Friday. Apple is going to great lengths to ensure that Friday runs smoothly for its customers and employees.

We’ve tracked down Apple’s retail gameplan so you’ll know what to expect on launch day including what percentage of iPhones Apple Stores are required to hold back, refreshment times (Starbucks usually) and Personal Setup details … expand full story