iTunes Connect, Apple’s portal where developers manage software published on the App Store, is presenting many users with a widespread issue this morning. Several users are reporting logging in with their own credentials and being presented with both the name and apps of other iTunes Connect users, including upcoming, unreleased versions of apps. 9to5Mac has corroborated the errors with iTunes Connect.While the iTunes Connect issue is presenting users with other developers’ names and apps, actions within the developer portal error out preventing any more potential issues for now. However, information including personal name, company name, email address, and apps published and unreleased are shown creating a major privacy issue.
Many users are reporting the incorrect accounts being displayed belonging to big companies including H&R Block, Viacom (as seen with the Nickelodeon photos below), BlackBerry, Time, and larger business accounts. It seems many developers are seeing the same set of incorrect accounts.
It’s unclear if the issue originated internally or externally. In 2013, Apple faced a weeks-long system outage of its Developer Center following a security breach. We’ll update as this situation develops.
Update 1: About a half hour after users began reporting the issue, Apple appears to have temporarily taken iTunes Connect offline. The company has not updated now updated its developer system status dashboard to reflect the issues. The iTunes Connect iOS app appears to continue to function correctly.
Update 2: Apple now acknowledging the issue on its developer system status dashboard about 90 minutes after it began.
Update 3: Apple detailing TestFlight issues now as well.
Update 4: iTunes Connect services are beginning to come back online now with correct user login information.
https://twitter.com/stroughtonsmith/status/560836815100608512
https://twitter.com/tapbot_paul/status/560838079447965697
https://twitter.com/markgurman/status/560838190425452544
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Yep, definitely logged in to someone else’s account. Someone at Apple is about to have a bad time.
Wonder how that could happen, if that ever happened with iCloud man oh man all hell would break loose!
Pretty wild. You’re right about that.
iTC App is still online and working.
Dear Noel,
We’ve sent you a new message about your app, Learn Photo365 iPhotography Assignment Generator for photoaday, photo365, project365, or selfie 365 challenges ( 571827939 ). To view or reply to the message, go to Resolution Center on iTunes Connect.
Regards,
App Review
Anyone out there logged into my account and can tell me what the message says, since I can’t?
Uh oh, try the iOS iTunes Connect app.
Hadnt thought of that…
But it only shows me the status of METADATA REJECTED.
No resolution center… :(
Guess I have to wait until the web portal is back up.
SAME HERE!
My app was in review this morning and now I got a message from iTunes connect but I couldn’t open resolution center!
Any helps?
Is it just me or does anyone else expect the “Apple System Status” to automate the reporting of systems that go down rather than requiring an employee to go and update the system manually once a problem is too well publicized to ignore?