iTunes Connect Stories April 11, 2017

TestFlight & iTunes Connect updates bring enhancements for developers and beta testers

Last night Apple released an update to its TestFlight app on iOS, bringing the version number up to 1.5. Louis D’hauwe, developer of Pixure, shared some of the positive impacts that last night’s update brought.

iTunes Connect Stories November 29, 2016

Apple confirms annual App Store review downtime for five days starting December 23

Apple confirmed today that iTunes Connect will be unavailable for a five-day period lasting from December 23 to 27. The pre-announced shut down is part of Apple’s annual time off period for app reviewers at the company.

iTunes Connect Stories June 17, 2016

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Apple today released a new version of its iTunes Connect app for iOS during a demo of new features for the iTunes Connect developer portal at the company’s WWDC 2016 conference. 

During its presentation, Apple noted that app review times “have gone way down” and offered a brief overview of changes it made to App Store policies. Apple recently completely revised guidelines to include easier to read language and an overall improved experience. 

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iTunes Connect Stories March 29, 2016

iTunes Connect iOS app adds access to Resolution Center for developers

Apple today updated its iTunes Connect iOS app, the dashboard developers use to manage their content submitted to iTunes and the App Store, providing users with the ability to access the service’s Resolution Center feature.

iTunes Connect Stories March 3, 2016

iTunes Connect down for many users; nothing yet showing on Apple’s status page

According to a variety of users on Twitter, iTunes Connect is down at the moment. Users report that they are unable to access any aspect of the service. It’s important to note that this is iTunes Connect, not Apple Music Connect. iTunes Connect is used by developers to access information about their apps and other store content. Last year, the service was down for upwards of four days for some.

iTunes Connect Stories November 23, 2015

Apple celebrates App Store records as it notes iTunes Connect’s usual holiday break

Apple has posted the dates of the usual holiday shutdown of iTunes Connect, running for eight days from 22 to 29 December inclusive. During this time, developers will not be able to submit either new apps or updates to existing ones.

Developers can still schedule apps for release during these dates, but they will need to be submitted and approved beforehand. Other iTunes Connect functionality, such as access to analytics data, will remain available.

In the post on its developer website, Apple notes the record downloads, revenue and active customers for the App Store.

Because of your incredible apps, the App Store crossed 100 billion cumulative downloads. Revenue from the App Store increased 25% year over year, and the number of transacting customers grew 18%, setting a new all-time record. We want to thank you for all your hard work and dedication to our platforms.

Apple announced at the start of the year that developers have now collectively earned more than $10B from the App Store.

iTunes Connect Stories July 29, 2015

iTunes Connect down again – timing out for many [U: Restored]

iTunes Connect is down for many. Attempting to connect here, it is giving a Gateway Timeout error. It’s only a little more than a week after many developers experienced a multi-day outage.

Apple’s system status page is not showing any issues at the time of writing, but commonly remains all-green for extended periods after outages are first experienced … 

iTunes Connect Stories July 20, 2015

iTunes Connect experiencing multi-day outage for many users, here’s a fix

A noticeably large number of users are reporting issues logging into iTunes Connect, Apple’s developer portal for managing and distributing apps and other content to the App Store and iTunes. The outage appears to only be affecting a subset of users (we’ve had success logging in, for instance), but a growing number of developers have publicly voiced complaints online. Some users report not being able to access the service for going on four days:

Apple currently has yet to report any issues for iTunes Connect on its System Status page that tracks and reports downtime for its developer services.

Some users have reported success logging in after tweaking VPN settings, while another user posted the following workaround fix that others have used to patch what appears to be a Javascript issue at least temporarily until Apple officially addresses it:

We’ve reached out to Apple about the downtime, and we’ll update here if we hear back.

iTunes Connect Stories June 12, 2015

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Apple is rolling out improvements to its iTunes Connect portal that developers use to submit and manage their apps on the App Store. In addition to some welcomed UI tweaks, Apple is introducing a few notable improvements for developers. The big ones include increased limits for testing apps in TestFlight, the ability to manage multiple accounts/apps from a single username, and new user roles to allow a team of developers varying access to iTunes Connect features. expand full story

iTunes Connect Stories June 9, 2015

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Now that Apple Music is official and launching at the end of the month to replace Beats Music, artists can already start submitting music and signing up to manage their artist page. Apple Music introduces new social features under the “Connect” branding, allowing artists to share content, post updates, and connect with fans in a number of ways like never before. While some thought these features would be limited to big artists from major labels, Apple surprised somewhat and delivered for independent artists by making the feature open to all. Here’s how artists can take advantage…

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iTunes Connect Stories May 13, 2015

Apple’s App Analytics feature now available to all developers, no request required

Apple’s TestFlight-based App Analytics service is now available to all registered iOS developers through the iTunes Connect interface. Apple recently made App Analytics available to select developers upon request (which were fulfilled in a short amount of time), but starting today all developers can access the service without the need for requesting access.

iTunes Connect Stories May 6, 2015

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After beginning to invite developers to test an app analytics beta last week, giving devs that signed up access to new analytic data for their apps through iTunes Connect, today we get our first look at the feature expand full story

iTunes Connect Stories March 11, 2015

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Apple looks to be having a few lot of problems with its servers this morning. At the time of writing, iTunes Connect is refusing logins, the iBooks store is not responding and there are intermittent outages when viewing some individual items in both iOS and Mac App Stores …  expand full story

iTunes Connect Stories February 12, 2015

app store hero flat modern

Apple today announced that it is increasing the size limit for apps submitted by developers to the App Store through its iTunes Connect service. Previously limited to 2GB, app packages can now be a maximum of 4GB in size. Apple made the announcement on its website for developers earlier today but some apps have been over the 2GB limit since at least January.  expand full story

iTunes Connect Stories January 29, 2015

iTunes Connect, Apple’s portal where developers manage software published on the App Store, is presenting many users with a widespread issue this morning. Several users are reporting logging in with their own credentials and being presented with both the name and apps of other iTunes Connect users, including upcoming, unreleased versions of apps. 9to5Mac has corroborated the errors with iTunes Connect. expand full story

iTunes Connect Stories January 26, 2015

TestFlight iTunes Connect

Apple today began informing legacy TestFlight users that the services on TestFlightApp.com will no longer be available after February 26th, 2015. Apple bought the popular software testing distribution service through its acquisition of Burstly almost a year ago, and announced plans at WWDC 2014 to roll out its own version of the service in the future. Since then, Apple has integrated TestFlight beta testing for app developers with iTunes Connect. expand full story

iTunes Connect Stories December 3, 2014

iTunes Connect December 2014

Apple has sent an email to registered developers on Wednesday to inform them that iTunes Connect will be shutting down for the holidays from December 22 to December 29. During this time, developers will be unable to submit new apps, app updates or in-app purchases to appear on the App Store. Access to iTunes Connect, Application Loader, iTunes Connect for iOS and making changes to TestFlight Beta Testing will also be unavailable as a whole. expand full story

iTunes Connect Stories September 4, 2014

Apple officially launches revamped iTunes Connect demoed during WWDC

Ahead of next week’s iPhone 6 announcement, Apple has finally debuted the new design for its iTunes Connect web app that was initially shown off during the WWDC Platforms State of the Union. The new design features a more iOS-like look, similar to that of iCloud.com, and now gives developers even more information about their apps. Analytics feature have also been added for helping users track App Store page views and more.

The new iTunes Connect features will automatically be enabled in iOS apps with no necessary input from developers, as Apple noted during the original announcement. You can take the revamped system for a spin over on the iTunes Connect website.

iTunes Connect Stories June 8, 2014

Apple notifies developers of incoming VAT-influenced pricing changes to South African App Store

This weekend, Apple has notified App Store developers that the South African App Store will see app price changes due to the country’s new 14% Value Added Tax rate. Apple commonly makes these changes to align with tax changes in certain regions. It’s likely that these price changes will spread to other Apple web properties such as the iTunes Store and iBookstore. Expect to see these changes within the next 24 hours. A new pricing matrix can be accessed by developers in iTunes Connect.

iTunes Connect Stories March 20, 2014

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After just over a month since the last similar episode, several developers from around the world have reported a critical issue with iTunes Connect that is preventing new app and software update deployment to the App Store. Apple has noted the disruption on its developer system status page with a brief message: “Some users are experiencing a problem with [iTunes Connect].” The system status page lists the service disruption as occurring around 8 PM EST yesterday, but developers first began reporting problems with app and update submissions much earlier on Wednesday. The system status page does not report issues with any other developer services, and all consumer services report no issues. Apple does not provide a timeline for when it expects the disruption to be resolved nor does it offer the cause of the disruption.

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iTunes Connect Stories February 17, 2014

Sales data redacted.

Sales data redacted.

Apple today updated the Sales and Trends section of iTunes Connect, giving developers more detailed information about the origin of their apps’ sales as well as a modernized visual style.

The new update answers many of the issues developers have raised in recent years about the opaqueness of the App Store sales process. For instance, developers can now separate out sales by territory, platform, of purchase and category. This means that developers can get a better idea of how customers are finding their apps in the store. In the example above, you can see that the app was mainly found through the ‘Games’ category, with exposure in the ‘Entertainment’ category accounting for only a small fraction of total sales.

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iTunes Connect Stories December 27, 2013

iTunes Connect is back for developers today (like Apple said it would be)

 

iTunes Connect has gone back online today after a short hiatus due to the holidays. This is not unexpected as Apple told developers the website would be closed between December 21st and December 27th. iTunes Connect is the online portal for developers to manage, upload, and make changes to their applications on the iOS App Store. This means developers can now make price or content changes and means customers will be able to get the latest changes.

iTunes Connect Stories November 15, 2013

iTunes Connect to shut down between December 21-27th for the holidays

Apple has sent out an email to developers (via iMore) informing them that iTunes Connect will once again be closed for the holidays. During that time, no new apps or updates will be released, app prices won’t be able to be changed, Newsstand updates won’t be processed, and any price changes scheduled for that week will result in the app becoming completely unavailable until the 27th. Even statisitics and sales reports for developers will be delayed during that time.

The full email is below:

iTunes Connect will be temporarily unavailable from Saturday, December 21, to Friday, December 27, 2013.

During that time, iTunes Connect will not be accessible and you will not be able to submit any apps or In-App Purchases. Processing of any Newsstand Atom feeds will be delayed until after December 27. Sales and Trends reports via the Autoingestion tool will be available but may also be delayed.

Also, you should not schedule any pricing changes or apps to go live between those dates. Pricing changes scheduled to take effect in that date range will cause the app to become unavailable for purchase until after December 27. Similarly, apps scheduled to go live during that range will not be released until after December 27.

If you have any additional questions, use the Contact Us module on iTunes Connect.

iTunes Connect Stories October 29, 2013

Game Center now allows developers to give cheats the red card

If you take your iOS games seriously enough to make it to the top of the Game Center Leaderboard, it can be annoying to see someone cheat their way past you with a Leaderboard hack. Previously, all developers could do about it was ask Apple to deal with the issue – but new features in iOS 7 make it possible for developers combat cheaters themselves.  We previously told you about all these new anti-cheater features for developers, but today Apple reminds devs in an update that they now have the ability to delete fake scores and block known cheaters altogether.

You can now view and manage the top 100 scores and usernames for all of your Game Center leaderboards. Protect your legitimate players by signing in to iTunes Connect to delete fake scores or block players that post fake scores. You can also restore scores and players within the same time period.

iOS 7 introduced a number of new developer tools to help block Leaderboard spam, including the ability to set realistic maximum scores and reject unsigned submissions. This latest addition goes one step further in allowing developers to directly zap fake scores after the event. Apple this week added a description of exactly how developers can combat fraud on leaderboards in its developer documentation:

After you have apps available in the App Store or Mac App Store, iTunes Connect gives you access to 30 days of scores posted to your apps’ leaderboards. If you determine that players are able to generate fraudulent scores, you can remove these scores from a leaderboard or even block individual players from posting scores. You can manage active leaderboards as follows:

  • View the top 100 scores for a given leaderboard or grouped game leaderboard.
  • Delete a specific leaderboard score from a leaderboard.
  • Restore a specific score to a leaderboard.
  • Block a player from posting scores to a given leaderboard. This deletes all scores on the leaderboard for that player.
  • Restore a player and the player’s most recent score posted before being blocked.

iTunes Connect maintains 30 days of leaderboard entries for your review: scores older than 30 days cannot be removed from a leaderboard; scores removed or players blocked cannot be restored more than 30 days after they are removed.

For instructions on how to do this, Apple refers developers to the Managing Game Center Leaderboard Activity section in the iTunes Connect Developer Guide.

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