Apple today announced a replacement program for the 3TB hard drive included in some 27-inch iMac models due to a concern that some of the components “may fail under certain conditions.” Apple doesn’t mention a specific product number, but notes that affected machines would have been sold between December 2012 and September 2013, which would apply to Apple’s late 2012 iMac model.
Apple notes that it is contacting iMac owners that may be affected, but users can also manually submit a claim through the company’s webpage announcing the replacement program.
Apple said it “recommends replacing affected hard drives as soon as possible” and customers can take advantage of the program through Apple retail stores, authorized service providers, or tech support channels.
Apple adds that “the program covers affected iMac models until December 19, 2015 or three years from its original date of sale, whichever provides longer coverage for you.”
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imo there should not be spinning drives in any Mac with hard to replace locations.
I literrally just had my 3TB hard drive for this model replaced last week…
Check the link and see if your computer is part of the program.. might get a refund
No doubt these are Seagate drives. I’d put money on it.
Had the drive in my late 2012 iMac replaced in March under Apple Care.
Wish I could have afforded a bigger SSD at the time rather than a Fusion Drive setup.
You should also see this discussion, it happened to me today as well: hard snap an gone was my tilt!
https://discussions.apple.com/thread/5717518
No word on this by Apple so far…
Ultimately Apple determined that many of 3TB hard drives used in 27-inch iMac system files under certain conditions. These systems were sold between December 2012 and September 2013. For that apple launched the iMac (27-inch) 3TB Hard Drive Replacement Program. If you’re having problems with that drive, Apple will replace it for free. Apple has contacted iMac owners who registered their iMac with a valid email address. If you did not register, you may register at this link – https://www.apple.com/support/imac-harddrive-3tb/