warranty Stories September 10, 2015
warranty Stories August 15, 2015
Apple and Best Buy have agreed to begin selling both the standard AppleCare protection plan for Macs and the more premium AppleCare+ for iPhones, iPads, and the Apple Watch through Best Buy stores, according to sources. The plans call for Best Buy to begin offering the AppleCare plans in its stores at checkout around the week of September 14th, just ahead of the iPhone 6S launch. This will mark a notable expansion of the Apple and Best Buy relationship, and Best Buy will become one of the only retailers, aside from select U.S. carriers, to offer AppleCare outside of an Apple Store.
warranty Stories June 19, 2015
Apple today announced a replacement program for the 3TB hard drive included in some 27-inch iMac models due to a concern that some of the components “may fail under certain conditions.” Apple doesn’t mention a specific product number, but notes that affected machines would have been sold between December 2012 and September 2013, which would apply to Apple’s late 2012 iMac model. expand full story
warranty Stories May 5, 2015
Even replacement Apple Watches come in nice boxes, no straps
Last month we showed you what exactly Apple would cover under warranty for Apple Watch customers and now images of the replacement box for the device have emerged. As shown in the images above, Apple does not want Apple Watch straps shipped during the warranty process and requires only the device itself.
warranty Stories April 24, 2015
Apple will be doing a visual mechanical inspection of the Apple Watch, like with the rest of its products, when customers bring in a damaged device for repair. But what will be covered under your warranty exactly? And what issues will Apple be looking for to determine what is eligible for repair under or out of warranty? Head below for all the details… expand full story
warranty Stories February 19, 2015
Following a number of complaints from consumers regarding graphics issues with Apple’s 2011 MacBook Pro, the company today announced a replacement program to remedy the issue for customers still experiencing problems.
The affected models include 15- and 17-inch MacBook Pros built in 2011, as well as 15-inch Retina MacBook Pros built in 2012 and early 2013. MacBook owners who believe they may have one of these machines can check their warranty coverage on Apple’s website to determine whether they are eligible for a repair under this program.