support Stories March 11, 2016

AAPL: 102.26

1.09

I’ve never been a Family Sharing user, Apple’s feature that allows families to share iCloud account access for things like photos and music on both iOS and Mac. But I recently decided to upgrade my Apple Music account to a family plan to take advantage of the discount as I encourage family members and friends to try out the service; that required me to activate the Family Sharing feature that Apple uses to manage family plans for Apple Music.

While you can choose to ignore most of the features of Family Sharing — photos, calendars, and reminders can be accessed through shared folders in their respective apps — once it’s activated, there aren’t any granular settings for each member to disable sharing on a per-feature/app basis. But the even bigger issue is that all purchases from any Apple ID in the family go to a single credit card of the admin (or parent) of the group. In other words, I’m now paying for every app, song, book, or anything else that my family group members purchase from Apple on top of the subscription costs for Apple Music.

expand full story

support Stories January 22, 2016

AAPL: 101.42

5.12

Apple has been steadily adding more banks to its list of those officially supported for Apple Pay, and today it adds yet another 50+ for users of the iPhone, iPad, and Apple Watch-based payment service. The new additions include a mix of banks and credit unions across the US, but don’t bring any newly supported institutions to users internationally. Head below for the full list of new banks and credit unions.  expand full story

The best 4K & 5K displays for Mac

support Stories January 15, 2016

AAPL: 97.13

-2.39

2017 Hyundai Elantra latest vehicle with support for Apple’s CarPlay

Hyundai today officially announced that its 2017 Elantra will be available this month and the next vehicle to receive support for Apple’s CarPlay platform:

Both smartphone integrations will be available on the 2017 Elantra’s seven-inch Display Audio touchscreen system with rearview camera and Hyundai’s eight-inch touchscreen navigation system with voice texting, access to music stored on the phone and third-party audio apps.

Apple earlier this week published a master list for the first time of car makers and the vehicles confirmed to support CarPlay, its in-dash entertainment platform that provides an iPhone-like experience in vehicles. Some of the vehicles on the list, however, have yet to actually update with full support, Hyundai’s Sonata included.

Hyundai’s press release notes that Elantra “provides an available second USB port for charging because of this wired connection.”

And as for owners of other Hyundai vehicles, the company confirms that it will provide more information on how vehicles using its Fourth-generation navigation system or Display Audio system can upgrade.

Check out Apple’s’ master list of CarPlay partners here. For more information on CarPlay, check out our coverage of what’s coming soon with the latest iOS 9.3 software update.

support Stories October 14, 2015

AAPL: 110.21

-1.58

Apple clarifies how Wi-Fi Assist handles cellular data usage in iOS 9

Buried deep in the Cellular section of the Settings app in iOS 9 is a new networking feature called Wi-Fi Assist that lets your iPhone use cellular data over Wi-Fi during poor connectivity. Intended to remedy those times when your iPhone gets stuck trying to load data on a weak Wi-Fi connection due to range or other issues, Wi-Fi Assist raised a concern for many iPhone users on tiered data plans after iOS 9 was released.

The feature is turned on by default, so users could mistakenly eat up expensive data on a weak Wi-Fi network without realizing cellular data was being used. Addressing concerns that have been raised over iOS 9’s Wi-Fi Assist feature, Apple issued a new support document this week that details how the feature handles certain situations (via Six Colors):

Apple is continuing to expand its presence on social media services, today launching a brand new @AppleMusicHelp Twitter account to answer queries and support questions live over Twitter related to its Apple Music service. The account is manned each day of the week from 6 AM – 8 PM Pacific Time. Apple representatives will watch the account’s mentions timeline and try to help resolve people’s problems. The service is completely free, but the account will only help with Apple Music-specific questions. The company directs customers to the normal support pages for information or help with other Apple products.

expand full story

support Stories August 15, 2015

AAPL: 115.96

0.81

Apple and Best Buy have agreed to begin selling both the standard AppleCare protection plan for Macs and the more premium AppleCare+ for iPhones, iPads, and the Apple Watch through Best Buy stores, according to sources. The plans call for Best Buy to begin offering the AppleCare plans in its stores at checkout around the week of September 14th, just ahead of the iPhone 6S launch. This will mark a notable expansion of the Apple and Best Buy relationship, and Best Buy will become one of the only retailers, aside from select U.S. carriers, to offer AppleCare outside of an Apple Store.

expand full story

Powered by WordPress.com VIP