With the help of the Apple Support website, users can find a lot of information about the Apple devices they own. This includes things like technical specifications, guides, and support articles. However, all this information used to be spread across multiple pages – but Apple is changing that with a new “Documentation” page.
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After launching a big overhaul of the Apple Support app in May and expanding it to Vietnam, Apple has released a small but useful update for the app today that brings more details about nearby locations.
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Apple is rolling out a notable update to the Apple Support app for iPhone and iPad today. The update brings a revamped layout that makes it easier to manage your activity, expands the app to new regions, and more. Head below for the full details.
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Apple is rolling out a major upgrade to the Apple Support application for iPhone and iPad. Starting today, the Apple Support app is now available in 118 new regions and offers support for three new languages. Head below for the full list of the countries and languages included in this expansion…
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Apple has given the Apple Support website a nice overhaul this week. The new design is much more modern with large images, new icons, and easy access to some of the most common Apple Support issues. Head below for a closer look.
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The Apple Support app is being updated today to version 4.7. With that, the company is bringing a few new features for those who need Apple’s online or in-person support. One of the most important functions is the inclusion of the Arabic language in the app.
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Apple is offering new perks and “white-glove experiences” to members who make an impact within its support community. These include unpaid support technicians who are active in helping answer user questions online regarding Apple products and services.
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After updating the iWork suite, Apple is also bringing the Apple Support app to version 4.6. This update makes the app available for Business Essentials customers with Apple Care+ alongside performance enhancements.
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Apple is rolling out a new update to the Apple Support app for iPhone and iPad. This update brings the app to version 4.5, and it includes new features for getting price estimates for common repairs, in addition to new ways that explain your device’s problem getting “relevant support options.”
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Apple is rolling out a nice update to the Apple Support application for iPhone and iPad. With today’s release of version 4.4, the Apple Support app now lets you easily get Express Replacement Service for devices in-app and more. Head below for the full details on what’s new.
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Apple published a new support page about how exposure to vibrations, like those generated by high-powered motorcycle engines, might impact iPhone cameras. Apple explains that some features like optical image stabilization (OIS) and closed-loop autofocus can be affected for “long-term direct exposure to high-amplitude vibration within certain frequency ranges.”
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The Apple Support app just got a new update with version 4.3, adding paired AirPods to the list of your owned devices.
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The Apple Support app has received an update today with a couple of changes. The latest version brings more information for your device coverage details and also allows you to get reminders about upcoming reservations. There’s also a new “Check Coverage” App Clip.
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Apple launched today a new support page on its website. With “Apple for Kids,” parents and guardians can learn everything they need to know about how to manage a family group, set up a child’s device, and more.
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Apple has released a new version of the Apple Support app today with useful new integration with the Wallet app. With today’s update, users can now add a pass from the Apple Support app to the Apple Wallet for “easy check-in” at Genius Bar locations.
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Apple has released a major update to the Apple Support app for iPhone and iPad today. The update brings a new user interface, Dark Mode support, and much more.
Apple has today pushed an update to its Apple Support app, available for iPhone and iPad. Today’s update brings it to version 3.0 and adds a few handy features.
UPDATE: Apple has also updated GarageBand for iOS today with new touch instruments and loops, as well as support for importing and playing back MIDI files.
With the release of iOS 12 today, Apple is updating both its Apple TV Remote and Apple Support apps. Both aim to bring a more seamless and friendly experience to users.
Apple today has rolled out an update to the Apple Support app on iOS. The update brings the app to version 2.3 and includes region and country expansions and more.
On the heels of launching a YouTube channel dedicated to how-to tutorial videos, Apple today pushed a significant version 2.0 update to its Apple Support app for iOS.
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Apple this evening has started rolling out an update to its Apple Support app on iOS that adds a host of new features. The update brings the app to version 1.1 and introduces new features such as rich notifications, additional country support, and more.
[Update: Although details around the problem with iOS 9.3 links causing hangs and crashes remain sparse, it appears to be related to the third-party apps a user installed on the system. We have been able to take an unaffected iPhone 6 and iPad Pro, install the Booking.com app, and then observe Safari consistently hanging when long pressing a link. We do not recommend repeating this however to see the bug for yourself, as the problem appears to stay around. Our test devices continue to exhibit the crashing bug after uninstalling the app and rebooting. We are not sure what exactly causes the issue and thus do not know what class of apps cause the problem to arise. It is likely not limited to just one app, but we are yet to find others. Apple is yet to comment officially on the issue.]
Readers are reporting a strange bug with iOS 9.3 (and older versions apparently, exact characteristics of affected devices is unclear), primarily affecting the latest Apple devices, iPhone 6s and iPhone 6s Plus. The issue has also been reported on older phones and some iPad models as well. The cause is unknown, but many users are finding themselves unable to open links in Safari, Messages, Mail, Notes and other apps. Instead of visiting the target website, the app crashes, freezes or hangs. Hundreds of reports have already been posted about the iOS 9.3 problem on the Apple Support forums.
Other users are reporting that tapping on links simply does nothing, whereas a tap-and-hold causes a crash. A permanent fix for the issue is not known and Apple has yet to comment on what may be going on. Some people have reported that disabling JavaScript partially solves the issue for opening links in Safari, but remains for other apps.
Apple has today launched a company Twitter account for help, customer support and iOS tips. Although Apple manages some support accounts for parts of its business, like Apple Music, this is the first time Apple has launched an account that covers its entire product range. @AppleSupport is already verified, confirming its validity as an official Apple support avenue.
I’ve had my Apple Watch since the day it launched on April 24th and have been wearing it everyday since. This was probably the longest I’ve had a wearable without having any hardware issues. Then my speaker blew out first thing randomly one morning…
Yes, I did all the trouble shooting steps one should do before officially being upset and frustrated: checking the volume under settings, turning the iPhone and Apple Watch off and on, and even erasing the Apple Watch setting it back to factory settings and setting it up as a new Apple Watch, even though I had a backup. After testing the sound by using timers, and trying to make phone calls from my watch, none of that worked. This meant I had a few days to really see how going without the Apple Watch would actually impact me.
