Buried inside all of Apple’s announcements today were some notable changes to the company’s AppleCare+ repair program. While Apple has long charged $99 for repairs of current-gen devices and $79 for previous-gen repairs, the company today announced that there is now a flat $99 charge for all incidental repairs under AppleCare+. For one of the most common repairs, however, there’s a nice pricing improvement…
AppleCare Stories September 7
AppleCare Stories July 20
Apple today has been hit with yet another class action lawsuit, this time concerning the company’s process of replacing damaged devices under AppleCare+ with a refurbished device. This isn’t the first time Apple has been the target of scrutiny for this process and other AppleCare issues, with other lawsuits having been filed in the past.
AppleCare Stories July 12
AppleCare Stories February 4
Apple is gearing up to launch a pair of new retail initiatives centered around the iPhone: an upgraded iPhone trade-in program for iPhones with damaged screens, cameras, or buttons, and a new program that allows Apple Retail Stores to install screen protectors on iPhones.
The Apple Store Reuse and Recycle iPhone trade-in program currently allows a customer to bring in an older iPhone model and trade it in for credit toward the purchase of a new iPhone model. The main exception since the launch of the program is that this does not apply toward older iPhones with cracked displays, or broken cameras and buttons. That’s about to change …
AppleCare Stories January 8
AppleCare Stories December 9, 2015