AppleCare Stories December 12, 2016

AAPL: 113.30

-0.65
Stock Chart

I noted a few weeks ago that, given the ultra-low repairability of the new MacBook Pro, I was buying AppleCare for the first time. Pretty much anything going wrong with the machine – RAM, SSD, Touch Bar, even the power switch – is likely to require a whole new motherboard. And given that the screen is bonded into the lid of the case, we can also forget about repairing that.

So I bit the bullet and handed over the cash for an AppleCare policy. What we need when buying AppleCare is the 15-character registration code. What we actually get is a cardboard box containing not just one but two separate booklets totalling 92 pages …

expand full story

AppleCare Stories November 18, 2016

AAPL: 110.06

0.11
Stock Chart

I don’t generally bother with AppleCare. My usual view is that, like any other extended warranty, it offers poor value for money. You’re paying a lot of money upfront for coverage you’ll likely never need.

Most Mac faults are going to make themselves known well inside the first year of standard Apple warranty coverage. The likelihood of a major fault occurring in the interval between the standard warranty expiring and AppleCare doing the same is very low. (There’s an additional factor at play in the EU, which I’ll get to later as it won’t be relevant to U.S. readers.)

But I am opting for it this time. Because the MacBook Pro with Touch Bar is not only non-upgradable, but also pretty much non-repairable …

expand full story

AppleCare Stories November 8, 2016

AAPL: 111.06

0.65
Stock Chart

Apple appears to be rolling out a new iOS app called Support that works on iPhone and iPad. Support for iOS includes helpful links to support articles as well as access to AppleCare services.

expand full story

9to5toys 

AppleCare Stories September 7, 2016

AAPL: 108.36

0.66
Stock Chart

Buried inside all of Apple’s announcements today were some notable changes to the company’s AppleCare+ repair program. While Apple has long charged $99 for repairs of current-gen devices and $79 for previous-gen repairs, the company today announced that there is now a flat $99 charge for all incidental repairs under AppleCare+. For one of the most common repairs, however, there’s a nice pricing improvement…

expand full story

AppleCare Stories July 20, 2016

AAPL: 99.96

0.09
Stock Chart

Apple today has been hit with yet another class action lawsuit, this time concerning the company’s process of replacing damaged devices under AppleCare+ with a refurbished device. This isn’t the first time Apple has been the target of scrutiny for this process and other AppleCare issues, with other lawsuits having been filed in the past.

expand full story

AppleCare Stories July 12, 2016

AAPL: 97.42

0.44
Stock Chart
9to5google 

Submit a Tip

cancel

Submitting a tip constitutes permission to publish and syndicate. Please view our tips policy or see all contact options.

Powered by WordPress.com VIP