AppleCare Stories November 15

Deciding whether or not to buy AppleCare+ with Apple products can be a tough decision, and the $999-$1149 price of the iPhone X doesn’t make the decision any easier. The cost of AppleCare+ increased for pricier iPhones, but so did the repair costs for out-of-warranty damage.

No one wants to get stuck with a huge out-of-pocket fee to repair a busted iPhone X, although it’s worth considering the math before buying or passing on AppleCare+ for iPhone X.

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AppleCare Stories October 27

One of the decisions any iPhone buyer has to make is whether to take out AppleCare+ coverage, rely on other insurance policies or just pay out yourself for a repair should you break it.

For anyone tempted to assume the risk themselves, Apple’s newly-revealed pricing on iPhone X repairs may make you think again …

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The best 4K & 5K displays for Mac

AppleCare Stories March 17

[UPDATE: It appears that Apple is back to offering a 60-day window for adding AppleCare+. It’s unclear if the 1-year window was a mistake or if Apple decided to revert back to the previous timeframe. Thanks, Don!]

Although Apple’s information page for AppleCare+ hasn’t been updated yet, it is now possible to add the AppleCare+ extended coverage to iPhones within a year window, instead of the previous 60 day limit.

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AppleCare Stories December 12, 2016

I noted a few weeks ago that, given the ultra-low repairability of the new MacBook Pro, I was buying AppleCare for the first time. Pretty much anything going wrong with the machine – RAM, SSD, Touch Bar, even the power switch – is likely to require a whole new motherboard. And given that the screen is bonded into the lid of the case, we can also forget about repairing that.

So I bit the bullet and handed over the cash for an AppleCare policy. What we need when buying AppleCare is the 15-character registration code. What we actually get is a cardboard box containing not just one but two separate booklets totalling 92 pages …

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AppleCare Stories November 18, 2016

I don’t generally bother with AppleCare. My usual view is that, like any other extended warranty, it offers poor value for money. You’re paying a lot of money upfront for coverage you’ll likely never need.

Most Mac faults are going to make themselves known well inside the first year of standard Apple warranty coverage. The likelihood of a major fault occurring in the interval between the standard warranty expiring and AppleCare doing the same is very low. (There’s an additional factor at play in the EU, which I’ll get to later as it won’t be relevant to U.S. readers.)

But I am opting for it this time. Because the MacBook Pro with Touch Bar is not only non-upgradable, but also pretty much non-repairable …

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AppleCare Stories November 8, 2016

Apple appears to be rolling out a new iOS app called Support that works on iPhone and iPad. Support for iOS includes helpful links to support articles as well as access to AppleCare services.

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