Australia Stories November 24, 2017

It’s taken a while for the new Apple Store design to reach Australia, but the company today opened the first of the refits in Melbourne.

The new Chadstone store is three times the size of the one it replaces …

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Australia Stories April 27, 2016

Apple Pay in Australia expands to support ANZ following initial American Express launch

Update: ANZ has an amusing TV ad promoting the launch, embedded below.

After expanding to Singapore earlier this year and to a handful of new United States banks and credit unions earlier this month, Apple Pay is now available to ANZ customers in Australia. First reported by EFTM, this rollout makes ANZ the first bank in Australia to add support for Apple Pay following the American Express exclusive launch last year.

Australia Stories February 3, 2016

Apple’s annual Back to School program returns in Australia and New Zealand with a promotion to receive a pair of Beats Solo2 On-Ear Headphones with qualifiying Mac purchases. Customers may also alternatively choose to receive savings on a new iPad (although there is currently an error on both sites not indicating how much can be saved). Last year’s promotion in Australia and New Zealand included an Apple Store gift card up to A$100/NZ$125, so it’s nice to see them promoting the acquired Beats brand and giving away instant credit for the headphones.

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Spigen TEKA RA200 Airpods Earhooks Cover

Australia Stories November 27, 2015

If you’re wondering why Apple Pay is as yet only available for Amex cards in Australia, it’s not because Apple isn’t working hard enough to introduce it there: it’s because Australian banks are refusing to sign up for it. The opposition Labor Party spokesman on digital innovation is now suggesting that this refusal may constitute anti-competitive behavior, reports the Sydney Morning Herald.

The Reserve Bank has been urged to examine potential anti-competitive behaviour in the emerging card-free payments market amid claims the banks have frozen out newcomer Apple Pay […]

“Australian consumers should not be denied the ability to make payment choices that are openly available to consumers globally,” Ed Husic wrote. “No doubt some will argue this move by the banks is anti-competitive – I am certainly concerned that it denies consumer access to a secure, efficient payment platform.”

As we reported back in August, one big sticking point is fees …  expand full story

Australia Stories November 13, 2015

Apple CEO Tim Cook sent an email to all of the company’s employees today addressing the situation at Apple’s Melbourne, Australia store that saw a group of teens booted from the outlet by management due to their race. The incident was captured in a video that appeared online this week.

In the email, which bore the subject line “Apple is open,” Cook calls the handling of the situation “unacceptable” and says that no one in Apple’s leadership was happy about what happened. He also said that store leadership teams worldwide would be required to re-take certain customer service training.

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Australia Stories October 27, 2015

On its earnings call, Apple has announced a further expansion of Apple Pay in partnership with American Express, to Australia and Canada in 2015 as well as Spain, Singapore and Hong Kong next year in 2016. Exact details are still murky — Tim Cook very specifically said ‘eligible American Express customers in these regions’ so it isn’t going to be as big as a rollout for Apple Pay as we saw for the US or UK.

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