AT&T certainly is a class act when it comes to customer service.  What have they done this time?  A (soon to be former) customer emailled AT&T CEO Randall (DON’T FORGET THE) L. Stephenson to let him know how he felt about the new pricing plans released late last night after the D8 conference: 

Thanks for making the switch to a Sprint HTC Evo an even easier decision.  I don

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