Following the announcement earlier this year that Apple and IBM would be teaming up to provide custom enterprise iOS software and services to businesses, the Cupertino-based company has finally published its enterprise support webpage.
The page advertises features of the program such as one-hour response times for urgent support issues and a personal account manager at Apple, as well as advantages like next-day device replacement and on-site service hardware service. Twenty-four-hour support will also be available to partner employees.
While Apple will provide hardware and support, IBM will be responsible for providing custom-built apps—branded as IBM MobileFirst for iOS—to business partners. These apps will be designed to meet specific needs in areas such as government and finance.
Apple and IBM haven’t officially launched the program yet, but the appearance of this website indicates that things may be getting off the ground soon.
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