A small number of iOS 10 beta 2 users who have two-factor authentication switched on report that they are being locked out of their Apple accounts, unable to perform a password reset. Apple Support is telling them that because 2FA is in use, Apple is currently unable to help.

One user was told by Apple that the issue may be with a server used by the beta software, or it could be caused by a bug in the beta itself.

Some in the Reddit thread are suggesting that it may be wise for other beta users to switch off two-factor authentication until the issue has been resolved. Instructions for doing this can be found right at the bottom of this Apple support document.

FTC: We use income earning auto affiliate links. More.

Check out 9to5Mac on YouTube for more Apple news:

You’re reading 9to5Mac — experts who break news about Apple and its surrounding ecosystem, day after day. Be sure to check out our homepage for all the latest news, and follow 9to5Mac on Twitter, Facebook, and LinkedIn to stay in the loop. Don’t know where to start? Check out our exclusive stories, reviews, how-tos, and subscribe to our YouTube channel

About the Author

Ben Lovejoy's favorite gear