Business Chat Stories July 25, 2021

Rogers now supports Apple Business Chat with iMessage

Rogers is another app that now supports Apple Business Chat, Apple’s service launched in 2018 that is slowly getting more business adopters.

Business Chat Stories January 29, 2020

Barnes & Noble latest to adopt Apple Business Chat to improve customer service

As the adoption of Apple Business Chat grows, Barnes & Noble is the latest major company to jump on board the platform to offer a better customer service experience.

Business Chat Stories January 21, 2020

Apple Business Chat to bring ‘new level of personalization’ to David’s Bridal customers

Apple Business Chat continues to expand as a seamless way for companies to offer a more personalized and smooth customer experience. David’s Bridal is the latest company working on Apple Business Chat support and expects to be the first in its industry to do so.

Business Chat Stories March 18, 2019

Quicken Loans Arena integrating Apple Business Chat for in-seat drink orders

Last summer, Citizens Bank Park in Philadelphia began testing Apple’s Business Chat platform as way to handle beer and other drink orders during games. That test is now expanding to Cleveland, where Cavalier fans can now use Business Chat to order drinks.

Business Chat Stories July 21, 2018

Back in March, Apple released iOS 11.3 with a handful of new features, including its new Business Chat for iMessage functionality. This feature allows users to easily communicate with companies directly from the Messages app on iOS, and now it is adding a pair of new participants…

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Business Chat Stories March 30, 2018

Included in iOS 11.3 and macOS 10.13.4 is a new way to communicate with companies called Business Chat. Available in the United States as a beta to start, Business Chat lets you conveniently use iMessage for customer service and even complete transactions with Apple Pay. Check out our hands-on to see how it works.

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