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Apple is reportedly calling some business owners to verify information that has been marked as incorrect through its Maps app’s “Report a Problem” feature. According to a Reddit post this evening, at least one business has received a call from the Maps team to check up on an incorrect address.

As it turns out, the location was outdated and had been taken from Yelp’s listing some time ago, but Apple never updated its own database to reflect recent changes to the business on Yelp. According to the post, the updated data is expected to go live within a week. The full post reads:

A 408 number called me from Apple Maps and let me know that a user reported my business address as incorrect. They still had my old address that was listed on Yelp so I gave them the new one. I asked when I should expect it to be updated on Apple Maps and the lady said, “We don’t have an exact timeline for updates but it should be within the next week.”

It appears that Apple pulled from Yelp awhile ago but it doesn’t actually sync the addresses and other information.

Still couldn’t believe that they called me to fix up the listing – how awesome.

At the moment there haven’t been any other reports of businesses getting similar calls, though it could become a more common occurrence since Apple recently started making a serious push to correct inaccurate map data by sending out corrected point-of-interest info every night.

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7 Responses to “Apple Maps team reportedly contacting business owners to verify user-submitted address corrections”

  1. herb02135go says:

    Has anyone corroborated this? What a great way to get some press by saying Apple called them.

  2. thebums66 says:

    I had a fedex store near me I searched for over a year ago that had them pinned over a half mile away and on the opposite side of the road. I submitted a change no less than three times over a six month period. After the last article on 9to5mac a few weeks ago I checked and it still hadn’t changed so I submitted my change again. I just checked and can verify they have the correct location. It looks like they’re now making corrections in a very timely manner.

  3. They are making changes only in the US.

    • I’m in Canada, Québec and Apple is making changes after 2 days in Montréal/Laval there’s only all the subaway stations that they are actually identified as train station, I reported the 200 one that we have LOL seems a little bit more complicated work.. So i wait since 1 week. But they are actually working verry hard. since 2 week the restaurants at Montréal just got doubled. (We are one of the american city with the highest restaurants/habitant so… I think is going in a realllly good way. I only need the interior map like Google now :( But we have to say that navigation on Apple maps is way more effiency than Google.

    • I’m in Canada, Québec and Apple is making changes after 2 days in Montréal/Laval there’s only all the subaway stations that they are actually identified as train station, I reported the 200 one that we have LOL seems a little bit more complicated work.. So i wait since 1 week. But they are actually working verry hard. since 2 week the restaurants at Montréal just got doubled. (We are one of the american city with the highest restaurants/habitant so… I think is going in a realllly good way. I only need the interior map like Google now :( But we have to say that navigation on Apple maps is way more effiency than Google.