AI got a bunch of screengrabs of Microsoft’s new ExpertZone "training courses" that were given to Best Buy employees. The role of the "course" is clear – to convince customers that may be looking for a Mac or a Linux computer to drop that notion and instead get a PC. They even "reward" employees with a $10 copy of Windows 7 for taking the re-education camp training.
We know this is how Microsoft plays the game, but it is surprising to see Best Buy in on the act. Imagine if you are looking for a stereo or a refrigerator? Are the salespeople going to steer you toward the best product or one that they are getting paid to send you towards? Now we know the answer. In our mind, Best Buy lost any credibility they may have once had.