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Apple offers tech support notes for all-new consumer Mac range

Apple has posted a series of support documents for the swathe of products it introduced yesterday, confirming, among other things, some compatibility problems with the new Magic Mouse when used with Windows via Boot Camp.

The company yesterday introduced:

Accompanying those releases, the company has now unleashed a slew of support documents for the new products, including those which follow:

iMac (21.5-inch, Late 2009) or iMac (27-inch, Late 2009): Bluetooth not available with Windows
After installing Boot Camp on an iMac (21.5-inch, Late 2009) or iMac (27-inch, Late 2009), you may notice the Apple Wireless Keyboard (2009) and Apple Magic Mouse will work, but Bluetooth icons do not appear in Control Panel and Bluetooth does not appear in the Device Manager.

Mac mini power LED indicates the computer’s status
The Mac mini has a power light located on the front of the computer in the bottom right corner below the optical drive slot. The LED displays a steady light, no light, or pulses, depending on the computer’s status. Here’s what the Mac mini’s LED is telling you.

Apple Magic Mouse: Up or down scrolling and swiping do not work on Windows with Boot Camp
When you use an Apple Magic Mouse with Windows XP and Vista using Boot Camp 3.0, which ships with Mac OS X v10.6 Snow Leopard, or Boot Camp 2.1, which shipped with Mac OS X v10.5 Leopard, up or down scrolling and two finger swiping does not work.

Apple Wireless Keyboard and Mouse: How to install batteries
“When the batteries in your Apple wireless mouse need to be replaced, replace all of them at the same time with the same kind of batteries,” Apple says. “The Apple wireless mouse uses two AA batteries. Make sure the positive ends of the batteries are pointing the correct direction.”

Wireless input devices: Bluetooth frequently asked questions
“Some Mac computers come with a wireless mouse and keyboard as the default configuration.  Most Mac computers work with wireless input devices that use Bluetooth technology.”

Desktop computers: Troubleshooting wireless mouse and keyboard issues
 If you’re having trouble with your wireless mouse or keyboard, click the mouse to wake it up. If you’re still having issues, choose the link below that most accurately describes the symptom you are experiencing.

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