Movies section disappeared from Apple TV pic.twitter.com/a3YwwnOd— Jon Veal (@jonveal) December 27, 2012
Several 9to5Mac readers, most of which are located in the United Kingdom, reported that movies and TV shows have oddly disappeared from the Apple TV menu. A thread on Apple’s Support forums confirmed many users are now experiencing the issue.
While the problem originally appeared to only affect users located in the U.K., more reports on Twitter, as highlighted in the selection of tweets below, from New York, France, Ireland, and Australia further confirmed missing icons. One user on Apple support forums claimed Apple informed him the icons would be restored soon and that the stores continue to work in the U.S. and Luxembourg:
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I have spoken to Apple Tech support. They advised me to restore my Apple TV and hopefully that would fix the issue.. It didn’t. I then called them back and they told me they knew about this problem and that Apple were upgrading their systems and the icons should appear again soon. They also mentioned that the US and Luxembourg stores work.
@markgurman looks like movies and TV shows are down on Apple TVs. My 2nd gen in UK and my gf's 3rd gen in Ireland not showing either icons.— Mark Marshall (@marks_listening) December 27, 2012
New Apple TV and cant watch movies: Apple Support Communities: My wife bought me a new Apple TV for Christmas, I... http://t.co/MFEw2d0H— Bella (@Bellagall) December 27, 2012
My Apple TV has no TV shows today?!? :/— 8a22a (@8a22a) December 27, 2012
Movies have disappeared from the Apple TV.— ʙᴇɴ ᴄᴏᴛᴛᴇяɪʟʟ (@bolehillbilly) December 27, 2012
“TV Shows” magically disappears from Apple TV. Great.— Aegir 🇪🇺 (@aegirthor) December 27, 2012
Dear Apple: can I have my 'tv shows' icon back on my Apple TV please?— Alex Kinch (@alexkinch) December 27, 2012
Ironically, my Apple TV doesn't show TV Shows on its home screen any more.— John Rowe (@terminaldude) December 27, 2012