Earlier today we reported that Apple was preparing to introduce new enhancements to AppleCare, Apple IDs, and a redesign to its online support sites in addition to a number of other support related improvements. Now, Apple appears to have just flipped the switch on its redesign for at least the Apple Support Communities forums where users can go to discuss problems and troubleshoot products through Apple’s website.
The updated Apple Support Communities design has a much cleaner and more streamlined look and feel and extends through the entire Support Communities site including individual forum pages. In addition to a redesigned user interface, Apple is also building in new social features and an improved search engine into the Support Communities site. The search bar now displays similar questions as users type and combines the “Submit my question” button for those searching for something without any relevant results (pictured above).
As for the new social features, Apple has a quick links to “Activity” at the top of the redesigned site making it easy to keep on top of forums you’re interested in and view likes from other users. Another quick link to the “People” tab, which allows you to search for forum members with links to redesigned profile pages for each.
A gallery showing off the redesign is below:
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