Update: Apple has issued a statement to us on the matter

A newly found bug surrounding iOS and Messages has emerged that causes the app to continuously crash when a certain text is received. If the text is received while the phone is on the lock screen, it also causes your iPhone to reboot without any notice or explanation. This is obviously a very big problem for iPhone users, especially those with mischievous friends and enemies.

How to fix the iOS text message bug causing iPhone crash/reboot

This isn’t the first time a bug like this has emerged; in fact, it has happened several times in the past. Apple usually fixes the issue in a timely matter, but until it’s fixed, it is a rather malicious problem. Thankfully, the ability to crash Messages and reboot someone’s iPhone is limited to iPhone-to-iPhone communication (Update: Android to iPhone as well) and a certain specific strand of text. Since the character strand is so specific, most people should never accidentally experience the crashing. Anyone who does experience the crashing was likely singled out on purpose as a target.

If you want to see examples of the problem, a simple Twitter search will return results from hundreds of people who can’t access their Messages app because of it. As you can see, it is already being used maliciously by many, so hopefully Apple rolls out a fix for it soon.

In the meantime, several workarounds are possible. We’ve built a page with all of the details:You can have the person who sent you the malicious message send another message effectively canceling out the initial strand. Another option is to send yourself a message via Siri, the share sheet, or from your Mac.

We’ll be updating as developments beak out on this, follow our feeds below to find out the latest.


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About the Author

Chance Miller

Chance is an editor for the entire 9to5 network and covers the latest Apple news for 9to5Mac.

Tips, questions, typos to chance@9to5mac.com