Apple retired its One to One customer training program several years ago, and replaced it with its free workshops and Today at Apple program. Now, the company is offering free one-on-one sessions over the phone for training on its Photos app.
Spotted by MacRumors, Apple describes the new offering in a support document.
Schedule a 30-minute guided phone session with a Photos expert. You’ll learn how to make all your photos phenomenal with the app’s powerful, intuitive editing tools.
While over the phone support for help with photos may sound counter-intuitive, this could be a good option for customers who don’t live near an Apple Store and can’t make it to a Today at Apple session.
As 9to5Mac’s Michael Steeber pointed out though, if you can check out a Today at Apple session in person like Photo Lab, you can learn a lot not only from the instructor, but also the other attendees who might have question or ideas you hadn’t thought of.
The 30-minute phone sessions will include some planned material like going over the basic tools in the Photos app, but will also leave time for customer questions and customized learning.
The session is all about you, so bring your favorite photos and your questions. Your session guide will make sure to emphasize the tools that you’re most interested in, and show you the best way to enhance each picture.
The new one-on-one Photos training is currently only available to US customers. Apple is having interested users sign-up by calling Apple support directly, or scheduling a call for later.
Check out 9to5Mac on YouTube for more Apple news:
FTC: We use income earning auto affiliate links. More.
Comments