Apple is reintroducing in-store shopping appointments at many US Apple Stores that have been operating as Express storefronts. Other temporarily-closed locations are reopening for pickup of online orders.

After months of reduced service and prioritizing pickups during a busy holiday season, your local Apple Store might look a bit closer to normal the next time you visit. Express storefronts — the shielded kiosks introduced ahead of the iPhone 12 launch and deployed at all but a dozen US stores  — are disappearing almost as fast as they popped up. That means you’ll soon be able to go inside and get hands-on time with products again. 

Since February 8, Apple Stores in Alaska, Oregon, Wisconsin, Colorado, Michigan, Delaware, Maryland, and the Washington, D.C. metro area have reintroduced shopping sessions. Locations in Manhattan, Hawaii, and Maine have continued to offer in-store service throughout winter.

In total, 39 US stores offer browsing as of February 12, and more can be expected to make the switch assuming local health conditions remain stable. Stores dropping their Express storefronts are generally located in regions with a falling number of new COVID-19 infections. Shopping online is still the safer option.

Browse the map below to see which stores currently offer in-store shopping 🟢 and which are open for Express pickup 🚀. This map is updated once per day.

Apple is also reopening a handful of stores in North Carolina, South Carolina, and Texas for the first time since mid-January. Most locations will initially offer pickup of online orders only, as all regions are still suffering from higher COVID-19 activity. Keep in mind that Apple evaluates health and safety conditions regularly, and store services can change at any time. Just over 200 of Apple’s 270 US stores have reopened, including locations in the San Francisco Bay Area.

Follow along on Twitter for daily Apple Store news, and swipe through these tips to make your Apple Store visit safe and successful:

  • What to know before your Apple Store visit.
  • Conditions can change at any time. Visit apple.com/retail to check services available at your local store.
  • Apple's health and safety measures are still in place. You'll need to wear a mask.
  • Store occupancy is still limited. Schedule an appointment before visiting. Walk-ins may not be accepted.
  • Book a one-on-one session in the Apple Store app. Shopping sessions do not reserve products or Genius Support.
  • Have your appointment or pickup details accessible when you arrive for the best service.
  • Shop online for fast and safe delivery options. Apple.com/shop.

  • What you've missed since your last Apple Store visit.
  • HomePod mini Wall Of Sound
  • Apple Fitness+ Workouts Display
  • Interactive Apple Arcade Display
  • Apple Watch Black Unity Table
  • AirPods Max Try-On
  • Interactive MagSafe Display

FTC: We use income earning auto affiliate links. More.


Check out 9to5Mac on YouTube for more Apple news:

You’re reading 9to5Mac — experts who break news about Apple and its surrounding ecosystem, day after day. Be sure to check out our homepage for all the latest news, and follow 9to5Mac on Twitter, Facebook, and LinkedIn to stay in the loop. Don’t know where to start? Check out our exclusive stories, reviews, how-tos, and subscribe to our YouTube channel

About the Author

Michael Steeber

Michael is a Creative Editor who covered Apple Retail and design on 9to5Mac. His stories highlighted the work of talented artists, designers, and customers through a unique lens of architecture, creativity, and community.

Contact Michael on Twitter to share Apple Retail, design, and history stories: @MichaelSteeber