Apple currently offers an iPhone as a loaner device to customers when they take their phone in for a repair at an Apple Store or Apple Authorized Service Providers. While the current loaner model is an iPhone 8, the company is about to upgrade its loaner program with the iPhone XR.

As stated in an internal memo sent to Apple Store employees and certified technicians (via MacRumors), Apple will soon provide iPhone XR units to customers when they have to wait for a long time to have their iPhone repaired.

Right now, if you are eligible to get a loaned iPhone, Apple will give you an iPhone 8 — which is outdated by today’s standards, as it still features a 4.7-inch display with Home button and the A11 Bionic chip. By comparison, iPhone XR offers more modern features like Face ID, 6.1-inch edge-to-edge display, Dual-SIM support, and the faster A12 Bionic chip.

It’s worth noting that not every customer will be able to get a loaner device, as the company considers how long it will take to repair the user’s phone. For those who get the loaned iPhone, Apple say that customers have to return the device in no more than 14 days after the repaired iPhone is ready for pickup.

The company also asks users to backup and delete all data from the iPhone before returning it.

The iPhone XR will be available for loan at Apple Stores and Authorized Providers starting later this week in the United States and other select regions.

FTC: We use income earning auto affiliate links. More.

Check out 9to5Mac on YouTube for more Apple news:

You’re reading 9to5Mac — experts who break news about Apple and its surrounding ecosystem, day after day. Be sure to check out our homepage for all the latest news, and follow 9to5Mac on Twitter, Facebook, and LinkedIn to stay in the loop. Don’t know where to start? Check out our exclusive stories, reviews, how-tos, and subscribe to our YouTube channel

About the Author

Filipe Espósito

Filipe Espósito is a Brazilian tech Journalist who started covering Apple news on iHelp BR with some exclusive scoops — including the reveal of the new Apple Watch Series 5 models in titanium and ceramic. He joined 9to5Mac to share even more tech news around the world.