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Siri in iOS 18: An AI revolution, or a sometimes useful dumpster fire?

Siri launched with the iPhone 4S in October 2011, replacing Voice Control with a more capable virtual assistant. A dozen years later, Siri has evolved into the primary way we interact with our Apple products.

Wait, no, I’m being told Siri sounds more natural but the core technology is roughly the same. Meanwhile, artificial intelligence now means generative AI and chat bots are based on large language models.

Siri and the rest of iOS 18 will join the AI revolution in June, ending our long national nightmare of Siri being somewhere between hot garbage and kinda useful sometimes. At least that’s what’s being reported, but we don’t really have a great sense of what to expect yet.

Tempered AI expectations

Standby for a bold prediction: Apple AI will be better than Siri as we now know it, but iOS 18 won’t live up to the AI hype. What does that mean? The bar for a better Siri is low; the bar for breaking new ground on AI is high and constantly rising.

I don’t recommend anyone take a shot each time AI is mentioned at Apple’s upcoming Worldwide Developer Conference. The human body can only handle so much. But I’m skeptical that Siri will change such that its reputation for being frustrating is replaced. Please prove me wrong, Apple.

Will I turn to Siri instead of the ChatGPT app to quickly find facts for my curious kids? Will Siri be worth paying for, even if it doesn’t require a subscription? Will I actually use Siri on my Mac?

My hopes are so, so high. My expectations are conservative and measured.

Yes, it’s possible to make Siri worse

Top comment by Think Different

Liked by 6 people

It sure would be nice if Apple gave us a real digital assistant. Have it answer the phone for us, field calls from unknown numbers, send the criminals to digital oblivion (and report them), pass along important information when we can't take calls, and so on. That one feature, if properly implemented and available before Google does it, would dramatically increase the sales of all Apple products. However doing something like this would require Apple to do something they have not done in a very long time: Take risks and be a technological leader.

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There’s also a risk associated with infusing Apple’s voice assistant with generative AI. Large language models are quick and confident and not always factual. It seems like every AI chatbot hits the ground running with at least one embarrassing controversy.

It sounds like Apple is working on its own homegrown generative AI bolstered by a blend of licensed technology from Google, maybe? On the one hand, awesome! We should get actually good AI integrated into Apple’s operating systems. On the other hand, what could go wrong?!

I will say this though. Generative AI has continued to capture my attention in a way unlike other technologies introduced in the last 10 years. I’m shaking in my boots from excitement about what Apple AI could mean for the Mac and iPhone.

But I’m old enough to have had my heart broken a few times. Still, I hope the next chapter for Siri can be healing! Siri, the people who program it, and the people who rely on it, could use a break.

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