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TikTok says it’s still working to resolve ‘cascading systems failure’

Chance Miller | Jan 27 2026 - 7:17 am PT

TikTok is still broken for many people in the United States. In a new update today, the now-US-backed company says \ a power outage at one of its data centers “caused a cascading systems failure” that it’s still working to resolve.

Yes, TikTok is still broken for many people

TikTok’s years-in-the-making transfer transition to US ownership for US operations officially took place last week. As we noted yesterday, users began noticing problems with the app almost immediately after that transfer occurred. TikTok blamed the problems on a power outage.

In a new update posted to the “TikTok USDS Joint Venture” account on social media today, the company has a more detailed update:

We’re continuing to resolve a major infrastructure issue triggered by a power outage at one of our U.S. data center partner sites. While the network has been recovered, the outage caused a cascading systems failure that we’ve been working to resolve together with our data center partner.

For users, TikTok says this outage can lead to problems including:

You may notice multiple bugs, slower load times, or timed-out requests, including when posting new content.
Creators may temporarily see “0” views or likes on videos, and your earnings may look like they’re missing.
- This is a display error caused by server timeouts; your actual data and engagement are safe.

I’ve personally had a bunch of problems with TikTok in recent days. My feed repeatedly shows me the same videos over and over again, comments don’t load, and viewing profiles is completely broken. In some cases, it feels like my TikTok algorithm has been completely reset, with videos in my “For You” feed having no relevancy to my interests at all.

Are you having problems with TikTok? Let us know down in the comments.

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