Amex Stories August 10, 2015

American Express credit cards have supported Apple Pay since the iOS device-based mobile payment service launched nearly a year ago, and today AmEx announced that it has turned on support for corporate cards in the United States. Previously, American Express cards in the US were limited to consumer cards and OPEN Small Business cards. Apple CEO Tim Cook first shared that the expansion was coming during last month’s quarterly conference call with analysts. expand full story

Amex Stories February 9, 2015

It’s no surprise that the three major card companies in the US have been taking advantage of being the first with Apple Pay out the door and that the majority of their latest ads and promotions have centered around the new payment service. The latest comes from American Express with a just released ad focusing on highlighting Apple Pay as “The Next Evolution of Membership.”

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Amex Stories February 11, 2014

Amex updates iPad app with Mayday-like live video chat to customer care team

American Express has updated its free Amex for iPad app to provide live video chat with a customer care rep somewhat similar to the latest Kindles and their Mayday functionality. The facility is available only when using wifi rather than mobile data.

The app description says that the video chat facility is limited to “eligible card members” – the definition of which Amex has not shared. I guess there’s one way to find out whether you’re eligible …

The app also allows customers to search for transactions, generate filtered statements, create expenditure charts, pay bills and manage rewards and offers.

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