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Apple age verification failing for some – here’s what to try [U]

Apple age verification failing for some – here's what you need to know | Photo shows a child holding a phone

Apple age verification went live in the UK in iOS 26.4 after a previous accidental release in the developer beta. While it was straightforward for me, some on the Apple Support forums and Reddit are reporting major problems with the process.

Some of the issues appear to be based on misunderstandings around the acceptable documentation when the company is unable to verify your age automatically, while others seem to be system failures. Update: See below for additional acceptable documents …

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UK regulator Ofcom welcomes Apple age verification in iOS 26.4

Ofcom welcomes Apple age verification in iOS 26-4 | Screengrab shown on a colorful background

Apple yesterday released iOS 26.4, with the company highlighting 13 new features and enhancements. The software update added functionality to Apple Music, made accessibility improvements, and introduced a number of other worthwhile enhancements.

There was one change the company didn’t mention, and that was the introduction of age verification for UK users. This was accidentally launched in a previous beta but is now official …

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