AirPlay Display

Update: The document originally recommended disabling Bluetooth, but it appears updating to the latest version of OS X is Apple’s recommended fix. Much better.

In a support document issued today, Apple addressed a known issue with AirPlay Mirroring performance freezing or dropping out. MacBook Pro and Mac Pro users with last year’s models may see the issue when using an 802.11 b/g network…

Apple’s solution? Disable Bluetooth. For Mac Pro users, that means breaking out the wired mouse and keyboard as it has no integrated input and turning off Bluetooth means disconnecting the signal from a Magic Mouse and Apple Wireless Keyboard.

Since the issue seems to be constrained to 802.11 b/g networks, upgrading your network base station might be a better solution.

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22 Responses to “Apple acknowledges AirPlay Mirroring issue with new Mac Pros & MacBook Pros”

  1. Roni Btesh says:

    Have the same issue on Mac Mini.

  2. who streams via airplay and uses a b/g network? if you can afford the latest macbook you can afford a new router!!

  3. My late 2013 Macbook Pro has been having 802.11 b/g issues in general and not just with Airplay. I noticed through Speedtest.net that my wifi speed was halving with each Bluetooth device I connected. I hope a patch is in the works. I can confirm that turning off Bluetooth or only connecting to 802.11n wifi are workarounds that avoid this issue.

    • Edgar Rios says:

      I also have WiFi issues after waking up from sleep on my late 2013 MBPr. It gets quite annoying after a while, hope they acknowledge this soon considering these are $2K+ machines.

    • Oflife says:

      Me too on my late 2013 MacBook Pro Retina 15″. In fact, just today, I was forced to go buy an Ethernet cable and use up one of my two (already used by monitor/LaCie Thunderbolt Time Machine drive) Thunderbolt ports as an Ethernet port to connect to our router. Right away, I was blown away by the speed. Been having WiFi issues for ages, and never realised it was Bluetooth (thought it was something next door interfering!) until I read all these articles. Apple need to sort this, because it’s more and an inconvenience. A colleague says it may be caused by an all-in-one WiFi/Bluetooth chip that Apple may have used to save money. This could be catastrophic if it cannot be sorted by a firmware update.

  4. Rob Smithson says:

    ahhhh AirPlay….”it just works”….when it does…which is not a lot, and not consistently.

  5. Brett Huhn says:

    IM having the same issue with my MacBook Air Mid-2013

  6. The problem I’ve been seeing seems to happen consistently in conference room mode. Basically you get disconnected after a few minutes of inactivity, regardless of screen saver settings, etc..

  7. ikir says:

    B/G network? LOOOL and this is news?

  8. oomu (@oomu) says:

    it’s not surprising to have issues with at same time wifi B/G and bluetooth.

    and there were no needs to wait Apple to inform us or to even own a mac to know that. Both technos can, at time, makes conflict.

    -
    Airplay mirroring is of course very intensive for wifi G, no need to waste radio frequencies for extra noise with bluetooth.

    BT and Wifi N 5ghz don’t use same frequencies at all, of course it works way better.

  9. Luis Lopes says:

    This is the decade of “issues” for apple.

    Issues everywhere. Maps, ios7, Mavericks, Airplay, Mail…. I guess this guys wont stop doing mistakes until the day Apple Stocks reach 400$. What are you doing guys?!?! Replicating success used to be IBM`s way of doing things! :/

  10. I have a 2012 Mac Book Pro and the Air Play mirroring was working just fine on Mountain Lion. Once I upgraded to Mavericks the Mirroring didn’t seem to be as smooth as it used to be and extended desktop at the moment is a joke.

  11. How about acknowledging the speaker issue with iPad mini retina???????????

    ????????????????????????????????????????????????????????????????

  12. I have the same issue on my MacBook Pro Mid 2012, my router is an Airport Express and set to 2.5GHz configured on N channel only.

    • Same here…I think the part about it only being limited to A/B/G is totally wrong. I’m on 802.11N exclusively (I’ve disabled all of the other bands on my access points) and the issue still happens when I airplay mirror to my Apple TV.

  13. Paul Nielsen says:

    MBPr late 2013 – airplay works perfectly, always to my AppleTV. I’m using a Buffalo 802.11 A network. So using a newer wifi router may be the trick.

  14. This doesn’t sound right…I only use 802.11N and I have the issue…disabling bluetooth DOES help, but I don’t think this is just limited to a/b/g WiFi…..