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Review: Dog & Bone’s Locksmart Padlock uses Touch ID, Bluetooth + multi-user accounts for keyless security

Thanks to Nest and other “smart home” accessory developers, wirelessly controlled appliances and security accessories are rapidly becoming mainstream. Garage and home doors have gone wireless, adding Bluetooth locks and remote controls, so it’s no surprise that the same features are beginning to appear in portable locks, as well. Since the ability to unlock doors without carrying old-fashioned keys is undeniably convenient, the only question is whether wireless locks are worthy of the premium prices they carry.

Best known for Apple device cases, Australian developer Dog & Bone has released Locksmart ($90), billed as a “keyless Bluetooth padlock.” Made from a zinc alloy with a 1.5″ stainless steel shackle, Locksmart is imposingly substantial, holding a Bluetooth 4 LE chip and two-year rechargeable battery inside a weatherproof frame. While it sells for a higher price than a basic weatherproof padlock with a key, or the sort of basic Bluetooth padlock one might use on a school locker, Locksmart is bolstered by a legitimately worthwhile app that enables it to work like $110 fingerprint-scanning padlocks — and arguably much better, since Dog & Bone’s app has several cool features that aren’t found in other padlocks…

Key Details:

  • A Bluetooth controlled padlock using your iOS device as the key
  • Supports multiple user accounts for shared access if wanted
  • Touch ID or passcode can be used
  • Middle-of-pack shackle strength
  • Cheaper than biometric padlocks, more expensive than basic locks

From a hardware perspective, Locksmart initially appears to be extremely simple — so simple that you won’t even find an instruction manual in the box. Dog & Bone ships the lock closed, with nothing more than a micro-USB to USB cable and a sheet of paper directing you to download an iOS or Android Locksmart app. There’s no physical key in the box, and no obvious way to open the lock. If you want to start using the lock, you’ll need the app, which effectively turns your iOS or Android device into Locksmart’s first digital key.

Locksmart’s size and shape make it look highly secure, and it has some distinctive design touches. Four inches tall, 2.5″ wide, and just over 1″ thick, it has red rings on its front and back to serve as bumpers, with a set of six front notches that appear to be hinting at hidden controls. But there aren’t any controls, at least, not on the front; the bottom front notch turns out to be a narrow status light that flashes red when Locksmart is recharging, stays solid green when fully charged, and flashes green when it’s ready to pair with a wireless device. Local, proximate pairing is required: you cannot open the lock if you’re outside of its Bluetooth wireless range, which is at least 30 feet, perhaps double that with recent iPhones.

Dog & Bone says you can expect up to 3,000 “opens” of the lock on a single charge, with the need to recharge only once every two years, though I suspect that real-world battery life will vary based on whether Locksmart is used in extreme weather conditions. My review unit arrived with 28% remaining battery life — enough for at least six months of use — and said that it was fully recharged within less than an hour, though I found Locksmart’s software-based remaining power indicator to be somewhat flaky. To conserve the battery, Locksmart remains off unless you press a tiny power button that’s hidden under a rubber-sealed compartment with the micro-USB recharging port. You needn’t open the compartment to press the button, a particularly welcome accommodation if Locksmart’s being used in bad weather.

Most of Locksmart’s magic is found in Dog & Bone’s app, which is impressively designed and surprisingly functional. After you register for an account — layer one of security — you then pair the specific padlock to your iPhone for access, giving you the first opportunity to actually open it and attach it to something. In light of user complaints I’ve read regarding more basic Bluetooth padlocks, I’ll note that Locksmart’s Bluetooth pairing and locking were 100% flawless during my testing, with no reliability issues whatsoever when locking or unlocking. Using the iPhone 6s Plus, I was able to unlock Locksmart from two rooms away in a house, and a similar distance outdoors, without any complaint from the app.

One killer feature of the app is the option to choose the type of security you want for Locksmart. You can choose from three different unlocking mechanisms: “tap to unlock,” “Passcode,” or “Touch ID.” Tapping is a simple one-tap mechanism that pops the motorized lock open in a flash, and Passcode lets you use a four-digit code to secure the lock, akin to a simple combination lock. By comparison, Touch ID relies upon your iPhone’s or iPad’s fingerprint sensor to open the lock, making Locksmart similarly capable to $100+ biometric padlocks, albeit with the far more reliable and fast fingerprint scanning of Apple’s Touch ID sensors. Once Passcode or Touch ID is enabled, most of your interactions with the Locksmart app require re-authentication with your code or fingerprint for security, preventing an unauthorized user from downgrading the chosen level of security.

The app enables another frill: optional multi-user access. A Share feature lets you authorize up to 50 users to a single lock, deauthorizing each as you prefer. To add someone, all you need to do is press a plus button, enter the person’s name and mobile phone number, then authorize Locksmart to SMS an app download link with a Shared account authorization code. After downloading the app and setting up the account, your recipient gets immediate lock access — a process that took only 2 minutes in my testing. Each time a shared user accesses the lock, the main user receives a timestamped notification of the shared user’s access, a really nice feature. My only complaint about Shared access is a modest one: you cannot require a shared user to follow a heightened level of security, such as Touch ID or passcode access; Shared users can just “tap to unlock.” There are practical reasons why this makes some sense for fingerprints, but having second-level passcode protection wouldn’t be a bad thing.

Apart from that limitation, Locksmart’s physical security is respectable by padlock standards — a step up over basic Bluetooth padlocks, but not Fort Knox level. The shackle is 8mm (0.31″)-thick stainless steel, which is mid-range in both thickness and material for cut resistance, enabling it to withstand common clipping tools but not heavy-duty bolt cutters. Similarly, the body is made from a die-cast Zamak-3 zinc alloy, a strong and heavy-feeling but not-quite-steel material, promising weatherproof operation in -20C to 70C temperatures, as well as rain, hail, or snow. These characteristics are comparable to what you’d find in a good $20 weatherproof lock, minus of course the app-assisted security and multi-user access features.

On the software side, Locksmart uses 128-bit Bluetooth encryption and a 256-bit cloud-generated private key, which means the padlock is far less likely to be successfully hacked than to be accessed by an authorized (but security-compromised) device. Since your iOS or Android device is the primary key once you’ve paired Locksmart, it’s imperative that you keep your device safe, as well as restricting shared access. If you lose your device, Dog & Bone suggests that you immediately log into the Locksmart app with from another device, which will automatically lock out your lost device. Then you should change your account’s password and delete the lock, setting it up again with your new device.

From my perspective, it’s easy to see padlocks as commodities — ‘seen one, seen them all’ — but when you really consider the nuances that make some locks better than others, Locksmart’s appeal becomes more obvious. While Dog & Bone has selected middle-of-the-road physical materials for Locksmart, the app enables sophisticated functionality, particularly Touch ID and Shared access, which collectively enable this padlock to be narrowly keyed to a single person or broadly opened by a collection of trusted users. Viewed as a more expensive alternative to a conventional padlock, Locksmart might be hard to justify, but as a less expensive (and more capable) alternative to a biometric padlock, it’s actually compelling. I’m looking forward to seeing Dog & Bone expand the Locksmart line, as a smaller and thinner-shackled version called Locksmart Mini is expected to be available in the not-too-distant future.

Manufacturer:
Dog & Bone
Price:
$90
Compatibility:
iPhones, iPads, iPod touches (Bluetooth 4.0+)

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Comments

  1. Doug Aalseth - 8 years ago

    Thanks but no. $90 for a lock that by the article itself is no more secure than a $20 combo or key lock? Plus the risk of dead battery, (see if you really get 2 years worth of battery life if you live in the prairies where it gets -30). Just no. And is it really that much harder to pull out a key than to pull out your phone, enter the screen passcode, call up the App and tap to open. That is assuming you didn’t have another passcode you needed to enter. Assuming it isn’t the aforementioned -30 and you have gloves on. No, sorry, this goes in the stack of “Things somebody thought making computerized and connected would be cool but don’t actually work better than what we have.”

    • Jeremy Horwitz - 8 years ago

      Although I can completely understand (and in some cases) agree with the reductionist “$20 as good as $90” concept here, I really think you’ve missed the point of this particular product.

      There is no $20 padlock that I’m aware of that offers either biometric security or the ability to have between 1 and 50 people with access at a given time. If you’re merely talking about locking a gym locker, a $20 padlock is fine. But if you’re dealing with a shared storage area where 10 employees might need access to a container, or a situation where you prefer to secure something with a fingerprint rather than a key, this provides an alternative. Because they use comparatively crappy fingerprint scanners, biometric padlocks tend to perform less reliably than this one, which also sells for less.

      So I think this one does “actually work better than what we have” in some ways. It just depends on the specific type of padlock functionality you need.

  2. Jonny - 8 years ago

    What I would also like is a watchOS app so if I’m at the gym I can lock my phone in the locker, use my watch with bluetooth headphones then come back to the locker (within watch pairing range of the phone) and unlock the locker with the watchOS app.

    • Jeremy Horwitz - 8 years ago

      This would be a very very logical feature.

  3. bobyey - 8 years ago

    Still wouldn’t stand up to $10 bolt cutters in a matter of 15 seconds. Not worth the money. If you are going to lock up something that is of value, spend $20 to get a round lock that at least takes a grinder to get off.

    Just as vandalism I could see someone cutting it off with bolt cutters. Even to not steal something. Just to piss someone off that they spent $90 and it broke like that.

  4. bdkennedy1 - 8 years ago

    I’ll stick to the old-fashioned padlocks. This really doesn’t appear to solve a problem. They’ve taken one of the world’s oldest methods of securing things and now it has a battery that needs to be charged.

    Put key in lock. Turn. Opened. Less than 2 seconds.

    • Jeremy Horwitz - 8 years ago

      The solved problems are providing (a) an alternative to physical keys and (b) the option of multiple user access. A battery that needs to be charged once every two years isn’t much of an impediment to that concept working.

      There’s a reason virtually every hotel in the world switched from metal keys to swipe cards, and why many are switching from cards to iPhone entry: convenience. Just because something’s old doesn’t mean it’s the best solution.

      • bdkennedy1 - 8 years ago

        Multiple user access – Each user gets a key. It makes sense for hotels to switch to cards because someone is always there to change the signal for the lock and make sure the lock works.

        Old padlock: Turn key, padlock opens.

        Bluetooth padlock: Requires battery that will eventually die, you must go to the padlock to make sure it stays charged, your phone must support the locks Bluetooth version, costs 10 times more.

  5. Wylan Gross - 8 years ago

    Looks like Master Lock makes a bluetooth lock for half the price.. http://www.masterlock.com/personal-use/product/4400D

    • Jeremy Horwitz - 8 years ago

      They have an interesting value proposition – a thinner, smaller lock with stronger material. Their 4401 model is a little more comparable to Locksmart, larger and more expensive. Neither has a rechargeable battery like Locksmart’s, though.

  6. Robert Baucom - 8 years ago

    DOES A LONG HANDLE BOLT CUTTER, SNIP IT ? AFTER TWO MASTER LOCKS ON MY STORAGE SPACE WAS CUT TWICE. I BOUGHT A BARREL KEY, COVERED, LOCK … THAT A BOLT CUTTER CAN’T GET A GRIP. Nothing lost the on the first two, Figured a Doper was looking for MicroWaves or something for quick cash. Little did he know … the ’65 to `70 Triumph M/C Parts were worth much more than 10 NEW microwaves. For 90 bucks, you can beat that deal if you have anything that needs good security. Battery ??? I remember my old coworker that put a caddy engine in his 47 Ford Coupe. Installed 12 volt solenoid locks on Doors, Trunk and hood. When he got off work at midnight the 24 Volt aircraft wiring (he had snitched) caused a dead battery. :-)

  7. Brok Bunker - 8 years ago

    I used to work for Dog & Bone Holdings in Australia and I tested these lock smarts before any journalist did and sent them out to journalists and guess what, when testing about 2 in 10 did not hold charge for more than 1 hour! Meaning the lock would not be able to unlock unless charged…. a little bit hard if it’s already on your bike, in public. I no longer work for Lee Ranchod (owner) anymore so I can say this is a scam, a piece of shit and is still in the test phrases of working especially on the Android OS.

  8. Jane Germanotta - 8 years ago

    These are the worst padlocks ever! Ordered 2 and both arrived with dirty grime marks on the front of the actual padlock, not the packaging. Plus 1 didn’t even turn on so I had to return it, a girl called Emma from Dog & Bone said 1 in 10 padlocks tend to not function at all and it is a common and known fault. Very disappointing Dog & Bone ;)

    • Hi we have not had a customer purchase by the name of Jane Germanotta nor had a single reported issue per the above from any of our customers. Rather the feedback from customers, retailers, distributors and tech reviewers has been very positive. We have a 12 month warranty on our products but as no-one has had such a conversation with our customer service team as suggested above, we can only assume this to be a misleading profile. Disappointing to see consumers being misled in such a way.

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