Apple spruces up online support portal with new, simpler design
Apple has recently updated its online support portal on Apple.com with a more modern look and feel. The new design puts easier access to support for each of Apple’s products, with large images and clean lines. The older design (screenshotted below) was much more boxy and cluttered.
In the old layout, customers would have to click through to ‘All Products’ to get help about more obscure products. With the new design, the infinitely scrolling carousel puts everything on the portal homepage. It is also much clearer where to find the Apple communities and access phone support as other aspects of support have been removed completely from the page.