Apple notifying iPhone 6 customers w/ reservations due to carrier issues to complete purchase within 24 hours

iPhone 6 reservation email

Pre-order sales for Apple’s newly announced iPhone 6 and iPhone 6 Plus kicked off last night at 3:01 AM EST with the larger 5.5-inch model quickly seeing ship dates slip, but some customers were unable to complete the pre-order process on Apple’s online store due to issues reaching carrier systems.

Rather than receiving a purchase confirmation, these customers were issued reservation numbers for the iPhone model attempting to be pre-ordered with the promise that the order can be finalized with carrier systems were able to be accessed again. As of this morning, Apple has begun notifying these customers that the transaction for their desired pre-order device is ready to be completed as carrier systems have stabilized. Read more

China Apple Stores to start taking iPhone 5s & 5c reservations Sept. 17, pickup Sept. 20

Screen Shot 2013-09-13 at 3.30.13 PM

While the iPhone 5c became available for pre-order today in several countries via Apple’s website, Apple is currently not offering pre-orders for the iPhone 5s or reservations for pickup at Apple Stores for either model. However, this will change on September 17th in China. Apple began noting this on its website on the day the new iPhones were announced, and MacTrast brought it to our attention today.

Starting on September 17th, customers visiting both the general China Apple website and the Hong Kong Apple website will be able to reserve either an iPhone 5s or an iPhone 5c for pickup at an Apple Store. In line with the official launch date of the new devices, the pickups will begin on September 20th. At the Apple Store, employees will help customers who reserve devices choose carrier plans and setup the iPhone…

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Apple continues reservation system for new iPad in China starting Thursday morning

Following an overwhelming launch day for the iPhone 4S in China plagued by massive crowds of scalpers, Apple suspended in-store sales of the device to walk-in customers and employed a lottery system for reservations that did not operate on a first-come-first-serve basis. Customers also had to bring government-issued ID when picking up their device. Apple confirmed on its website it will be doing the same for the new iPad launch with reservations beginning the morning of March 15 and pick ups available March 16 at the IFC Mall store in Hong Kong.
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Snoozing = losing? iPhone 4S now only available in some stores by reservation

Update: the report appears to be incorrect.  We have updated information from a reliable source.

MacRumors points us to Apple’s how to buy page, where it has been updated saying that the iPhone 4S is now only available in retail stores by reservation only. The page says an iPhone 4S can be reserved after 9:00 PM each day, and will be available for pickup the following day.

An Apple representative told MacRumors that supplies are beginning to disappear, and are pushing customers to the reserve page to ensure they get a device rather than leaving the store empty handed.

It seems highly unlikely that Apple would push away a customer who would come in to buy a device. Perhaps they’ll be selling the remaining stock to those who walk-in. Customers can also order the iPhone 4S online.

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