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Steve Jobs: ‘What’s wrong with education cannot be fixed with technology’

With Apple’s entrance into the digital textbook space expected to take place tomorrow at its media event in New York City, a 1996 Steve Jobs interview from Wired gives us a glimpse into how the CEO viewed the potential for technology to transform education. Specifically, Jobs claimed the problems facing education were sociopolitical issues and unions, something he said “cannot be fixed with technology.” Jobs also discussed a new model for education in the interview, well over 10 years before his concept of free textbooks on iPads was revealed in Walter Isaacson’s Steve Jobs bio.

Here’s an excerpt from the Wired interview:

I used to think that technology could help education. I’ve probably spearheaded giving away more computer equipment to schools than anybody else on the planet. But I’ve had to come to the inevitable conclusion that the problem is not one that technology can hope to solve. What’s wrong with education cannot be fixed with technology. No amount of technology will make a dent.

It’s a political problem. The problems are sociopolitical. The problems are unions. You plot the growth of the NEA [National Education Association] and the dropping of SAT scores, and they’re inversely proportional. The problems are unions in the schools. The problem is bureaucracy.

As Wired pointed out, with Apple’s forthcoming push into education, the bureaucracies of teacher’s unions Jobs spoke of will likely be replaced with political issues facing state curriculum boards and standards requirements. According to special education policy researcher Sherman Dorn, the GarageBand for eBooks rumor could face hurdles, as Apple must meet strict standards required for technology used by federal governments (via Wired):

“Section 508 [of the 1973 Rehabilitation Act] (accessibility) complicates text GarageBand utopian visions,” Dorn says. Section 508 mandates that all electronic and information technology used by the federal government be equally accessible to users with disabilities. “We’ve been told multimedia requires captioning, scripts, etc.,” to meet the standards set by section 508, says Dorn. “Very labor-intensive.”

In the Wired interview, Jobs goes on to discuss a new model for education that would be similar to startups in the tech industry. Jobs imagined a world where parents are given a $4,400 voucher per year to pay for school. The result, “People would get out of college and say, ‘Let’s start a school.’ You could have a track at Stanford within the MBA program on how to be the businessperson of a school.” Jobs explained:

If we gave vouchers to parents for $4,400 a year, schools would be starting right and left. People would get out of college and say, ‘Let’s start a school.’ You could have a track at Stanford within the MBA program on how to be the businessperson of a school. And that MBA would get together with somebody else, and they’d start schools. And you’d have these young, idealistic people starting schools, working for pennies.

They’d do it because they’d be able to set the curriculum. When you have kids you think, What exactly do I want them to learn? Most of the stuff they study in school is completely useless. But some incredibly valuable things you don’t learn until you’re older — yet you could learn them when you’re younger. And you start to think, What would I do if I set a curriculum for a school?

God, how exciting that could be! But you can’t do it today. You’d be crazy to work in a school today. You don’t get to do what you want. You don’t get to pick your books, your curriculum. You get to teach one narrow specialization. Who would ever want to do that?

These are the solutions to our problems in education. Unfortunately, technology isn’t it. You’re not going to solve the problems by putting all knowledge onto CD-ROMs. We can put a Web site in every school — none of this is bad. It’s bad only if it lulls us into thinking we’re doing something to solve the problem with education.

Apple is expected to announce more than well-designed textbooks optimized for iOS devices tomorrow. According to The Wall Street Journal, Apple has been working with publisher McGraw-Hill for the last three months to prepare for the upcoming announcement. The publication followed up with another report claiming Apple’s Vice President of the iWork suite Roger Rosner would be heading Apple’s new digital textbook creation tools to be unveiled tomorrow. We’ll be brining you the latest from Apple’s announcement at the Guggenheim Museum in New York City  Jan. 19 at 10 a.m. Eastern / 7 a.m. Pacific.

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Avatar for Jordan Kahn Jordan Kahn

Jordan writes about all things Apple as Senior Editor of 9to5Mac, & contributes to 9to5Google, 9to5Toys, & Electrek.co. He also co-authors 9to5Mac’s Logic Pros series.


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