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Apple now says 81 million customers ‘experienced’ free U2 album, 26 million full downloads

U2 Tim Cook free album

Apple’s controversial U2 album giveaway is about to wrap up as the record is only scheduled to be free through October 13th, and the company is sharing some numbers about the promotion to celebrate.

Apple SVP of Internet Software & Services Eddy Cue told Billboard that more than 81 million customers ‘experienced songs’ from U2’s Songs of Innocence album either through plays or streams over iTunes, iTunes Radio, or Beats Music where the album was exclusively available to users. The Apple exec added that 26 million full downloads of the album were measured by Apple. Cue also shared that U2’s music had previously been purchased by 14 million customers through iTunes since 2003.

From Billboard: Eddy Cue, Apple’s senior VP of internet software and services, tells Billboard that U2’s Songs of Innocence has racked up a staggering 26 million complete downloads since its Sept. 9 release as a free download exclusively to Apple’s 500 million global iTunes customers. In total, Cue adds, over 81 million Apple customers experienced songs from Innocence, a global figure that includes plays and streams through iTunes, iTunes Radio and Beats Music. “To help put this into perspective,” he says, “prior to this, 14 million customers had purchased music from U2 since the opening of the iTunes Store in 2003.”

Cue previously shared that 33 million people “experienced” the album during the first six days of the promotion after it was reported that only 2 million copies had been downloaded.

The promotion was initially focused at giving away the album for free to iTunes customers, but users were quick to voice complaints over seeing the album automatically appear in existing iTunes libraries. This prompted Apple to share a support document for a a removal tool that hides the album.

Apple reportedly paid up to $100 million for exclusive rights to give away and stream the album from September 9th to October 13th, after which the album will be available for sale traditionally.

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Comments

  1. airmanchairman - 9 years ago

    After all the noise from the online psycho-rabble, some solid figures revealing real people voting with their magnanimous appreciative fingers

    • thedingohasmybaby - 9 years ago

      There were 575m active iTunes users in mid-2013 so if iTunes has remained exactly as popular in the interim then that’s 14% “experiencing” the album and slightly less than 5% choosing fully to download it.

      I guess Apple chooses to hook-up with such a middle-of-the-road band specifically to offend the smallest number of people possible? They don’t want to pick a band that anybody, anywhere has particularly strong feelings about the one way or the other.

    • Please don’t be foolish in your assumptions.
      U2 was PUSHED to Apple users, without even asking them to download it. Unless you were smart (like me) and had automatic downloads disabled, you got it automatically.
      And that all by itself, screws up statistics considerably.

      I’m guessing U2 are quite desperate to get their album out to people, to resort to such tactics.

  2. chrisl84 - 9 years ago

    In completely unrelated news 26 million people have itunes set to automatic download.

  3. Ray - 9 years ago

    Enough with this already. #no1evercurr in the first place.

  4. Kind of embarrassing. Nothing to be proud about.

  5. Taste_of_Apple - 9 years ago

    Surprising, given the outrage.

  6. TechPeeve (@TechPeeve) - 9 years ago

    would have had better luck with Jimmy Eat World

  7. philboogie - 9 years ago

    Oh Apple, I really like you too, just not the band

Author

Avatar for Zac Hall Zac Hall

Zac covers Apple news, hosts the 9to5Mac Happy Hour podcast, and created SpaceExplored.com.