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Level Home says it has no plans to integrate its smart locks with Apple Home Key [U]

With iOS 15, Apple introduced Home Key, which lets smart lock manufacturers integrate these products into the Wallet app so users can open doors just by tapping their iPhone against the lock. However, Level Home – a popular smart home accessories seller – said it has no plans to integrate its locks with Apple Home Key.

Article updated with a statement from Level Home.

No Apple Home Key for Level Home products

The news comes from a Reddit user who contacted Level Home asking the company when it would announce support for Apple Home Key for its smart locks. Surprisingly, a company representative responded to the customer saying that Level Home has “no current plans to integrate with HomeKey.”

In the same email, the company representative acknowledged that Level Home engineers are “aware of the popularity of the technology.” Still, that didn’t seem enough to convince Level Home to add Home Key support to its products.

I apologize for the inconvenience. We have no current plans to integrate with HomeKey, though our engineers are aware of the popularity of the technology.

Level Home offers a variety of HomeKit-compatible smart locks, such as Level Bolt and Level Lock. With these accessories, users can lock and unlock door locks directly from the Home app on Apple devices. The locks also support NFC cards and regular keys.

Update: Statement from Level Home

Top comment by Trudge Mastheo

Liked by 5 people
Plans have nothing to do with position: The statements "I have no travel plans" and "I will certainly travel by the end of the year" are not in conflict. If they said today "we're working out a plan", then they don't have a plan. That's why they're working on it. And if they're "working out a plan" and decide not to move forward, that's not an about-face. That just means they decided against their plan. People that get accurate answers to questions get upset because they want the answer to a different question. So they make up the answer to the question they would have liked to ask. This is why Reddit is not journalism.
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A Level Home spokesperson told 9to5Mac that the company knows that its customers are interested in Apple Home Key support. While there are no plans at the moment, it’s not something “off the table for Level.”

You can read the full statement below:

We know there is a lot of excitement around Apple home keys, and it’s something our users are interested in. As a company that listens to our user feedback and ultimately uses it to offer more, we hear you and will say that home key support is certainly not off the table for Level.

Alternatives with Home Key support

While Level Home is yet to add Home Key support to its products, there are alternatives available on the market. One of the alternatives is Schlage Encode Plus, which offers all the features you would expect from a smart lock plus support for Apple’s Home Key for easy unlock using your iPhone or Apple Watch.

Be sure to take a look at 9to5Mac’s reviews of all these products:

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Avatar for Filipe Espósito Filipe Espósito

Filipe Espósito is a Brazilian tech Journalist who started covering Apple news on iHelp BR with some exclusive scoops — including the reveal of the new Apple Watch Series 5 models in titanium and ceramic. He joined 9to5Mac to share even more tech news around the world.

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