T-Mobile is upgrading its Jump plan introduced two years ago to allow subscribers to move to new smartphones more frequently than before. The new Jump On Demand option lets you lease a smartphone for a small monthly fee, then trade it in for a new smartphone up to three times per year at no additional cost. For example, a base model iPhone 6 would cost $15 per month to lease with Jump On Demand after trading in an eligible smartphone. expand full story
un-carrier Stories June 25, 2015
un-carrier Stories March 30, 2015
T-Mobile introduces new next-gen coverage map w/ customer data updated biweekly
T-Mobile has today unveiled what it hopes will be the next-generation of network maps, breathing new life into the carrier coverage maps of old. T-Mobile says that its new “Next-Gen Network Map” is the industry’s first crowd-sourced map, and reflects “near real-time customer experiences.”
un-carrier Stories March 16, 2015
T-Mobile extends 10GB free LTE data to prepaid customers, includes data rollover for up to a year
T-Mobile announced Data Stash back in December, giving postpaid customers 10GB of LTE data free of charge and the ability to roll over their unused data month-to-month for up to a year. As of Sunday March 22nd, prepaid customers will now get to enjoy the same deal.
This month, we’re taking Data Stash even further. I’m happy to announce that, starting Sunday March 22nd, Data Stash will start rolling out to Simple Choice prepaid customers. Every single one of our prepaid voice customers with a qualifying Simple Choice plan will start out with a Starter Stash with up to 10 GB of 4G LTE data. And when that’s all used up, they’ll start rolling forward their unused data for use up to a full year. Automatically… and at no extra charge.
T-Mobile says that the ability to roll over data from month to month has been one of the most requested changes, with 27% of postpaid customers having already dipped into their data stash.
The full text of the press release can be found below.
un-carrier Stories January 26, 2015
T-Mobile’s new ‘SCORE!’ program gives you smartphone discounts & perks for $5/month
T-Mobile is seemingly continuing with its “Un-carrier” parade, as the company just announced a new program called “SCORE!” that lets customers add $5 per month to their bill to get some steep discounts on smartphone upgrades. Essentially, enrolling in this program lets you subsidize one of your own future smartphone purchases, but it looks like T-Mobile is going to try to make the investment worth your time.
un-carrier Stories January 22, 2015
T-Mobile often rolls out “Un-carrier” initiatives that intend to challenge its competitors (which sometimes get copied), and John Legere’s latest announcement for the company is no different. The T-Mobile CEO shared today that the carrier soon start offering the same financing options to customers with weak credit as it provides for well qualified customers. The program is called Smartphone Equality, and here’s how it works… expand full story
un-carrier Stories December 16, 2014