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Earlier this week a bug was discovered that centered around a string of text that when received via a message would cause your iPhone Springboard to crash and the Messages app to crash continuously. At the time, Apple said it was aware of the bug and working to push an update to fix it. In the meantime however, the company tonight has published an official support document with a few suggestions on how to temporarily work around the issue.

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Yesterday we reported on a presentation by security researcher Jacob Appelbaum that reportedly showed leaked NSA documents in which the agency claimed to have a “100 percent success rate” at installing spyware on iPhones. Following those accusations, Apple has officially responded in a statement provided to TechCrunch:

Apple has never worked with the NSA to create a backdoor in any of our products, including iPhone. Additionally, we have been unaware of this alleged NSA program targeting our products. We care deeply about our customers’ privacy and security.  Our team is continuously working to make our products even more secure, and we make it easy for customers to keep their software up to date with the latest advancements.  Whenever we hear about attempts to undermine Apple’s industry-leading security, we thoroughly investigate and take appropriate steps to protect our customers.  We will continue to use our resources to stay ahead of malicious hackers and defend our customers from security attacks, regardless of who’s behind them.

The leaked NSA documents detailed in Appelbaum’s presentation above and first released on German news site Der Spiegel claimed an NSA program called DROPOUTJEEP allowed officials to access almost all data stored on an iPhone, including location, text messages, contact lists, and the device’s microphone and camera. The reports claimed the NSA needed physical access to devices to install the spyware– something it could accomplish by intercepting online shipments– but a version that could be remotely installed was reportedly in development. Apple’s statement today seems to address Appelbaum’s accusation (below) that Apple might have had prior knowledge of the program: expand full story

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