My relationship with Apple’s hardware is simple: I’m happily locked in, and not changing platforms any time soon. But my relationship with Apple’s software is complex: I want to love it, but every time Apple decides to “throw everything away” and “start over” with an app, it’s disruptive — and for many users, unnecessary. From my perspective, users weren’t complaining that Apple’s popular photo apps iPhoto or Aperture were hopelessly broken or even deficient in major ways, yet Apple discontinued both of them last month to release Photos, a bare-bones alternative no one seems to love. On the relationship scale, I didn’t abandon Aperture; Aperture abandoned me (and a lot of other people).
So yesterday’s announcement of the free cross-platform photo and video storage app Google Photos couldn’t have come at a better time. Apple has struggled to explain why it now offers two separate photo syncing services, neither with the virtually unlimited photo and video storage Google is now giving users — notably all users, including Mac and iOS users. Moreover, Apple has offered no sign that it’s going to drop the steep fees it’s charging for iCloud photo storage. With WWDC just around the corner, Apple has a big opportunity to match Google’s photo and video initiative, thrilling its customers in the process. If that doesn’t happen, I’m moving my collection into Google Photos, and not looking back…