Skip to main content

Apple changes its rules in Taiwan to allow users 7 days to test an app?

We haven’t gotten official word on this but the Economic Times of India is reporting that Apple changed its return policy on Apps from minutes to 7 days.  We reported earlier this month that Taiwan gave both Apple and Google two weeks to comply withits consumer protection mandate.

An official said the lack of a return and refund mechanism violated the Consumer Protection Act. In an example of the problem the city government is trying to prevent, Yeh cited a case of software bought on Apple Store on Thursday that did not work, but left the buyer without recourse.

It appears that Apple has complied (Google, less so):

Taiwan’s consumer protection law stipulates that consumers are entitled to a seven-day trial period after purchasing any products via Internet, including cell phone software applications.

The capital city’s government found that Google and Apple had violated the law and on June 8 ordered them to alter their trading rules.

“Google refused to change its rules,” Betty Chen, the head of a consumer protection at the city government, said. Apple changed its rules.

While this would be nice for Taiwanese consumers (perhaps a little too nice), developers will now see some of their apps “trialled” for a few days and then returned.

FTC: We use income earning auto affiliate links. More.

You’re reading 9to5Mac — experts who break news about Apple and its surrounding ecosystem, day after day. Be sure to check out our homepage for all the latest news, and follow 9to5Mac on Twitter, Facebook, and LinkedIn to stay in the loop. Don’t know where to start? Check out our exclusive stories, reviews, how-tos, and subscribe to our YouTube channel