Apple @ Work

Apple @ Work is brought to you by Mosyle, the leader in modern mobile device management (MDM) and security for Apple enterprise and education customers. Over 22,000 organizations leverage Mosyle solutions to automate the management and security of millions of Apple devices daily. Request a FREE account today and discover how you can put your Apple fleet on auto-pilot at a price point that is hard to believe.

Apple’s design for enterprise security strategy has done a lot to quell the frustration with enterprise security. When Apple built the kextless security endpoint, it was saying that employee experience matters. One of the reasons people have always hated their work computers is because they were a pain to use. Truthfully, many Windows environments have so much “bloatware” added to protect the employee from installing things they shouldn’t and verifying compliance that the employees have trouble doing their job. Apple took a different approach with how it implemented security and how it built its MDM protocol. Over the next three weeks, I will take an in-depth look at three of them.

In this episode of the Apple @ Work podcast, Bradley is joined by Jeremy Butcher from Apple to talk about all things Apple device management, including declarative device management, Erase All Content and Settings on macOS, and much more.

Sponsored by Mosyle: Managing Apple devices at work shouldn’t be difficult. Mosyle makes it easy.

Apple @ Work is brought to you by Mosyle, the leader in modern mobile device management (MDM) and security for Apple enterprise and education customers. Over 22,000 organizations leverage Mosyle solutions to automate the management and security of millions of Apple devices daily. Request a FREE account today and discover how you can put your Apple fleet on auto-pilot at a price point that is hard to believe.

I’ve been using iPads in the workplace since the release of the very first one. I managed iPads when the iPhone Configuration Utility was the only way to set them up for schools and businesses. I’ve used every major version of Apple Configurator to deploy iPads. I am very aware of where the iPad falls apart as a daily driver and where it falls apart. After spending a long weekend with just an iPad running iPadOS 15, my hopes are renewed for the device and multitasking.

In this episode of the Apple @ Work podcast, Bradley is joined by Tom Bridge from JumpCloud and the Mac Admins podcast to talk about the new report about The State of the IT Admin.

Sponsored by DEVONthink 3: Manage documents the smart way on iPhone, iPad, and Mac. Apple @ Work listeners get 10% off with this link. 

Apple’s public betas for iOS 15, iPadOS 15, and macOS Monterey have been available for the past few weeks. While there is a lot of excitement around them for business and personal reasons alike, there is also a lot to consider for IT departments when employees want to upgrade before they’ve had time to verify and rectify any compatibility issues. So let’s look at how IT departments can limit employees upgrading to the beta versions of Apple’s next-generation operations system.

macOS is a fantastic operating system for remote workers. It’s easy to maintain, very secure, and easy to use. There are times when things go wrong, though. When calling into your company’s IT department, getting them the information they need to diagnose the problem is crucial. I recently came across an app that needs to become a standard for macOS in every enterprise called SupportApp.

In this episode of the Apple @ Work podcast, Bradley is joined by Jordy Witteman from Root3 to discuss SupportApp as a free way to support remote employees with macOS.

Sponsored by Mosyle: Managing Apple devices at work shouldn’t be difficult. Mosyle makes it easy.

One of the most glaring faults of Apple’s laptop line is the built-in webcams. Apple looks to finally be moving to 1080 with the newest iMac and its FaceTime HD camera, but that doesn’t help anyone with a current Mac. We’ve all spent way too much time over the past 14 months in Zoom meetings, so in hindsight, it would have been great to see Apple upgrade the built-in FaceTime cameras years ago, but they didn’t. In its absence, many people have taken to upgrading to an external option like the Logitech StreamCam and Papalook PA930. What if there was another option that you likely already own? Let’s look at Camo, an app to use your iPhone as your Mac webcam.

In this episode of the Apple @ Work podcast, Bradley is joined by Naveen Pitchandi from VMware to talk about the latest trends in macOS management in larger organizations.

Sponsored by DEVONthink 3: Manage documents the smart way on iPhone, iPad, and Mac. Apple @ Work listeners get 10% off with this link. 

One of my favorite sessions at WWDC each year is the one around what’s new with Apple device management. This year, we got a first look at Apple’s next-generation MDM protocol called Declarative MDM. Apple has also provided several other enhancements to iOS and macOS to streamline the management of your Apple deployments.

The discussion around macOS vs. iOS comes up every time Apple releases a new iPad Pro with hardware that the software seemingly cannot push. In my post WWDC reflections, an interesting idea came to mind on making the iPad more useful: What if Apple allowed Parallels and VMware to offer virtualization on iPadOS?

One of the most exciting weeks of the year for us in the Apple ecosystem is almost here. Apple’s World Wide Developer Conference kicks off next week. Although it’s virtual once again, we’re all looking forward to an exciting week of announcements as we get a look at what’s coming in iOS 15, iPadOS 15, macOS 13, and hopefully some announcements for tvOS. On the enterprise side, I am looking forward to the “What’s new with Apple device management” session that usually happens in the middle of the week. We’re coming up on a year since Apple’s acquisition of Fleetsmith, so it’s going to be interesting to see if we hear any news about it. Even that withstanding, here are some things I’d love to see from Apple in regards to enterprise and K–12 device management for this round of software upgrades.

Kandji has taken the wraps off its latest addition to its Apple mobile device management platform. Kandji Liftoff was designed to create the perfect first-day experience when setting up a Mac at work. Using Kandji Liftoff, IT departments can automatically take an unboxed Mac and set it up with all the right apps, settings, and security controls in place before the user logs in for the first time.

In this episode of the Apple @ Work podcast, Bradley is joined by Alcyr Araujo, the CEO of Mosyle, to discuss their recent product announcements.

Sponsored by DEVONthink 3: Manage documents the smart way on iPhone, iPad, and Mac. Apple @ Work listeners get 10% off with this link. 

Apple @ Work is brought to you by Kandji, the MDM solution built exclusively for organizations that run on Apple. Kandji is a modern, cloud-based platform for centrally managing and securing your Mac, iPhone, iPad, and Apple TV devices, saving IT teams countless hours of manual work with features like one-click compliance templates and 150+ pre-built automations, apps, and workflows. Request access.

Device security is at the forefront for any IT department. While many professionals are familiar with how to secure Windows in an enterprise environment, they might not be as up-to-date on how to secure macOS. In this guide, I’ll give some steps to consider, but this isn’t meant to be an exhaustive guide as every industry and company will have different requirements, so consider this information a “starting point.”

Apple @ Work is brought to you by Kandji, a modern, cloud-based platform to manage and secure your Mac, iPhone, iPad, and Apple TV devices. Kandji saves IT teams hours of manual work with features like one-click compliance templates and 150+ pre-built automations, apps, and workflows. Request access.

In this episode of the Apple @ Work podcast, Bradley is joined by Brad Freitag, CEO of Claris (Apple subsidiary), to talk about the recent announcement for Claris Connect and Apple School Manager.

Mosyle provides mobile device management support for enterprise and education environments working with Apple. Today, they’re launching a host of new features to assist education organizations better secure and manage their Apple devices.

Apple @ Work is brought to you by Kandji, the MDM solution built exclusively for organizations that run on Apple. Kandji is a modern, cloud-based platform for centrally managing and securing your Mac, iPhone, iPad, and Apple TV devices, saving IT teams countless hours of manual work with features like one-click compliance templates and 150+ pre-built automations, apps, and workflows. Request access.

One of the significant challenges of doing enterprise IT support in a remote environment is troubleshooting when you need to help someone with something software-related. There are multiple ways to do remote desktop support on macOS, so let’s look at the available options.