repairs Stories July 1, 2016

Update: Louis Rossmann has posted a follow-up video in which he says that he has been contacted by IP lawyers acting for Apple but is not currently being faced with a lawsuit. He said there is an issue with a schematic, but Apple is said to like the channel.

Tekserve, the go-to third-party store for Apple product repairs in New York City, has announced that it is to close after 29 years. The service center will close at the end of the month, and the retail store on August 15th, reports the NY Times.

It was the Apple Store in New York City before there was such a thing as an Apple Store.

Before iPods and iPads and iPhones, before Apple started selling and servicing its devices out of a glass cube on Fifth Avenue, the eclectic Tekserve store on West 23rd Street in Manhattan was where customers went for upgrades to their PowerBook laptops or to have their computers fixed.

If the service center photo looks familiar to those outside NY, it’s because it’s such a fixture in the city that it featured in a Sex and the City episode, where Carrie’s Mac crashed …

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repairs Stories October 30, 2015

As it does regularly with older products, Apple is about to move a bunch of Macs, iPods, and accessories to obsolete status, meaning the products will no longer be eligible for service or repair support through Apple retail stores or authorized third-party channels. So if you happen to have one of these products and need a hardware repair of some kind, you’ll have until early December to do so at an Apple Store or authorized service provider. 

The Macs getting the axe this time around include: expand full story

Sylvania HomeKit Light Strip

repairs Stories October 26, 2015

In an effort to reduce wait times at Genius Bars within Apple Stores, Apple this week will launch a new repair program for the iPhone 6, 6s, 6 Plus and 6s Plus in select stores across the United States, Europe, and Japan, according to several employees. Rather than completing all repairs in store, the new program will allow Apple Store Genius Bars to determine that these phones should be shipped to an off-site repair center if the issue falls into one of three categories:

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repairs Stories July 17, 2015

Apple introduced a new iPod touch on Wednesday as we expected after selling nearly the same model for almost three years, and today iFixit has shared its routine teardown to grade the device’s ability to be repaired and catalog exactly what’s inside Apple’s newest iOS device.

While the exterior of the new iPod touch remains largely the same aside from new color options and the removal of the Loop camera strap, the teardown does confirm the RAM upgrade caught in benchmarks earlier this week and a slightly larger battery than the previous model… expand full story

repairs Stories May 1, 2015

Following its usual teardown of the Apple Watch, iFixit today released its first repair guides for Apple’s new device covering screen, NFC antenna, and battery replacements, as well as the process of safely replacing adhesives during repair.

When it comes to the NFC antenna, iFixit warns that it’s easy to damage the component when opening the Apple Watch for any repair, meaning replacement or repair might be necessary: expand full story

repairs Stories April 24, 2015

Apple will be doing a visual mechanical inspection of the Apple Watch, like with the rest of its products, when customers bring in a damaged device for repair. But what will be covered under your warranty exactly? And what issues will Apple be looking for to determine what is eligible for repair under or out of warranty? Head below for all the details… expand full story

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