replacement program June 19


Apple today announced a replacement program for the 3TB hard drive included in some 27-inch iMac models due to a concern that some of the components “may fail under certain conditions.” Apple doesn’t mention a specific product number, but notes that affected machines would have been sold between December 2012 and September 2013, which would apply to Apple’s late 2012 iMac model. expand full story

replacement program March 5

replacement program June 13, 2014

Apple has today announced a replacement program for some European iPhone USB adapters. The company says that it has identified that some USB adapters bundled with iPhones (as well as sold separately) may overheat and ‘pose a safety risk’. The adapter shipped with European models of the iPhone 3GS, iPhone 4 and iPhone 4s from October 2009 to September 2012.

Affected adapters feature the Model ‘A1300’ designation, found on the bottom of the unit as pictured above. Apple will replace the power adapters for free at its dedicated replacement portal website. A full country list is below.

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replacement program August 16, 2013


Apple has opened up one of its rare replacement programs for the graphics card in some mid-2011 iMac configurations, according to a notice issued to Apple Support employees. The iMac in question is the model released in May 2011 with Sandy Bridge processors and Thunderbolt ports. This iMac was sold between that month and October 2012 when Apple launched thinner models with new internals. Apple says that AMD Radeon HD 6970M cards (both 1GB and 2GB configurations) in select versions of these 2011 iMacs could fail:

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replacement program April 15, 2013

Apple has informed its official retail stores, AppleCare employees, and authorized resellers that a small number of third-generation Apple TV units have WiFi issues. These issues surround not being able to locate a WiFi network, unable to join a network, and dropped or intermittent connections.

Apple has determined that a very small number of Apple TV (3rd generation) products might experience one of these Wi-Fi related connectivity issues: Cannot locate network, Unable to join network, Dropped or intermittent connection.

If an Apple technician determines that an applicable Apple TV has these issues, the unit can be replaced as part of a replacement program that Apple has begun because of these WiFi issues. Apple says that replacements can be offered free of charge up to two years after the device’s purchase date.

Here are the serial number pairs that are eligible:

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