AT&T just ran out of Sept. 21 stock for the iPhone 5. The delivery page has now pushed sales to “14-21 business days,” which equals almost three to five weeks. Verizon ran out of stock earlier today, but it is hard to determine if this shows demand per carrier since AT&T is such a big legacy iPhone carrier and Apple obviously gave it a lot more stock than others.
Both big carriers have downsides: AT&T will not run FaceTime unless you buy a Mobile Share plan, while Verizon will run FaceTime on all of its iPhones—but new customers must sign up for a Mobile Share plan (no matter what). In addition, the CDMA version of the iPhone, which Verizon and Sprint both carry, will not support simultaneous talk and data. Speaking of Sprint, it is still advertising ship dates of Sept. 21.
Unlike Verizon’s lineup of LTE Android smartphones, we just confirmed with the carrier that the new iPhone 5 would not support simultaneous voice and data over its LTE network.
A Verizon spokesperson told us:
“The iPhone 5 was designed to allow customers to place a voice call on the Verizon Wireless network, while simultaneously letting customers access the Internet over the WiFi.”
We confirmed with AT&T, however, that the feature will work on its GSM model of the iPhone 5. AT&T told us:
“AT&T customers can talk and surf simultaneously on the new iPhone 5.”
The next-generation iPhone launched today and some trade-in values are already slumping by $50 or more, so now is the absolute last minute to start exchanging those soon-to-be old models to earn some extra cash for the new iPhone 5. 9to5Mac compiled a list of reliable places to help you trade an ‘ole dusty iPhone for cash or credit—up to $460 in some cases!
Online gadget resellers are experiencing a huge smartphone trade-in surge, as we reported yesterday, but they warned 9to5Mac that today’s attractive prices would not maintain with the iPhone 5 shipping in less than two weeks.
Gazelle, which is one such website that noticed the ballooning amount of trade-ins, said it witnessed a 1,550 percent increase in Web traffic following today’s Apple announcement.
“We’ve had around a 75 percent increase in offers presented since yesterday,” Gazelle Chief Gadget Officer Anthony Scarsella told 9to5Mac. “Last year, prices declined 25 percent in the week following the announcement. We expect something similar to this.”
Before browsing the options below, take a moment to identify the condition, features, and model of the swappable iPhone. This will help determine its potential value, because most online programs use a survey to calculate the iPhone’s estimate. Moreover, it is prudent to act now, as retailers will likely drop their prices as the launch date draws nearer.
T-Mobile announced a huge new “unlimited and unlocked iPhone” initiative today that will launch Sept. 12—a date that should ring a bell. The nation’s fourth-largest carrier does not and will not officially carry the iPhone, but its parent company carries the iPhone all over Europe and was even the original carrier in its home Germany. The biggest issue with T-Mobile USA and the iPhone is that T-Mobile’s 3G/4G bands are incompatible with Apple’s iPhone hardware. Therefore, a million plus iPhone users are kept to EDGE 2.5G speeds, which seemed to work O.K. for the original iPhone, but five years have passed since it first launched and expectations have largely risen.
Today’s announcement is a big one for T-Mobile and will be accompanied by a large marketing push. T-Mobile claims —and the math seems to work— that it will save users $50 a month over similar AT&T plans. The total savings amount equals $1,200 over the life of a two-year contract.
T-Mobile will have a store-within-a-store for iPhone users who want to make the hop. Trained T-Mobile salespeople will be able to instruct users on unlocking, but they will not physically open the devices. This is an unprecedented move…especially for a device that T-Mobile does not officially carry.
Getting your hands on an unlocked device is pretty easy and will probably get a lot easier over the next weeks as the new iPhone is announced. Apple has offered the iPhone 4 and iPhone 4S unlocked almost since it released last year and you can currently snap up a new one at eBay for about $580.
T-Mobile has some more good news for prospective iPhone customers today: Remember the iPhone-compatible 1900MHz network it demo’ed at WWDC? That same 1900MHz 4G network is rolling out in Seattle, Las Vegas, Washington, DC, and the New York metro area currently (readers? sightings?).
Even better: T-Mobile’s tests of unlocked iPhone 4S devices running over 4G (HSPA+) on its 1900 band have recorded 70 percent faster average download speeds than iPhone 4S on AT&T’s network. We will wait for neutral parties to review before judging and, obviously, LTE is coming for the iPhone 5, which T-Mobile expects will run on its network.
However, the best part might be the company behind the network. T-Mobile allows its customers to make and receive calls over Wi-Fi when there is no network on their smartphones. The iPhone is no exception. T-Mobile has the Bobsled app for iPhone for making calls. This is fantastic not only when in low -service areas but also when travelling abroad. T-Mobile will release other apps soon for things like live TV, account management and visual voicemail.
For those thinking about making the jump, remember that T-Mobile is not an official carrier and things like the following may apply:
Also, AT&T offers customers a chance to request a device unlock for their iPhone. The main requirements are that the device is an AT&T iPhone and all contract and term commitments are satisfied before submitting a request. The carrier can take up to a week to process a request, and it “reserves the right to deny any unlock request that it concludes would result in an abuse of this policy or is part of an effort to defraud AT&T or its customers.” AT&T further said it could “alter this unlocking policy at its discretion without advance notice.”
AT&T just announced in a flurry of press releases that it expanded 4G data network coverage to customers in nine new cities. It further revealed over 40 more LTE markets will light up by the end of 2012. Today’s news comes just a week before the launch of an LTE iPhone, which will surely spotlight the coverage differences between the leading U.S. carriers. AT&T only has 53 LTE markets, while Verizon, for instance, boasts 337 LTE markets.
The nine cities:
Anchorage, Alaska
Bakersfield, Calif.
Bridgeport, Conn.
Jacksonville, Fla.
Modesto, Calif.
North Montgomery County, Md.
Syracuse, N.Y.
Omaha, Neb.
Northern N.J.
The additional markets:
Albany, N.Y.
Albuquerque, N.M.
Allentown, Pa.
Birmingham, Ala.
Boise, Idaho
Charleston, S.C.
Cincinnati, Ohio
Columbia, S.C.
Columbus, Ohio
Denver-Boulder, Colo.
Detroit, Mich.
El Paso, Texas
Fayetteville, N.C.
Ft. Myers, Fla.
Gary, Ind.
Grand Rapids, Mich.
Green Bay, Wis.
Harrisburg, Pa.
Hartford, Conn.
Hawaii
Knoxville, Tenn.
Lancaster, Pa.
Little Rock, Ark.
Louisville, Ky.
Memphis, Tenn.
Milwaukee, Wis.
Nashua, N.H.
New Haven, Conn.
Philadelphia, Pa.
Pittsburgh, Pa.
Portland, Ore.
Providence, R.I.
Reading, Pa.
Rochester, N.Y.
Sacramento, Calif.
Salinas-Seaside-Monterey, Calif.
Seattle, Wash.
Springfield, Mass.
Toledo, Ohio
Tucson, Ariz.
Tulsa, Okla.
Wilkes-Barre, Pa.
Wilmington, Del.
“Over the past five years, AT&T invested more than $115 billion into operations and into acquiring spectrum and other assets that have enhanced our wireless and wired networks,” said AT&T in a press release.
The company also claimed its 4G network now covers 275 million folks in the United States, and it is the only stateside carrier to provide 4G using both HSPA+ and LTE technologies. Check out more facts in the carrier’s infographic below, and get all the pressers at AT&T’s website.
Following a report late last month that T-Mobile would encourage unlocked iPhone users to switch carriers by advertising savings of $1,500 over two years versus AT&T, a report from TmoNews this morning claimed sources have indicated stores are preparing to display or possibly demo unlocked iPhones on T-Mobile’s 3G network. According to the report, store managers are being “asked to activate a new microSIM before the end of August, but not told what device it would used with.”
All the intel streaming in seems to point to a “bring your own iPhone” demonstration in store, which lines up perfectly with what T-Mobile’s been saying all along for their refarmed network. We’re also told that these in store displays all align with T-Mobile’s “selling against the iPhone” strategy in the hopes that customers will be enticed by bringing their own device, and pairing it with T-Mobile’s newly launched unlimited data plan.
The next-generation iPhone is set to launch in next week and trade-ins are peaking, so now is the perfect time to start exchanging those soon-to-be old models to earn some cash for Apple’s upcoming smartphone. 9to5Mac compiled a list of reliable places to help you trade in that ole’ dusty iPhone for cash or credit—up to $500s worth in some cases! That is enough to buy a new iPhone and cover the AT&T early termination fee for moving to a carrier that fully supports FaceTime.
Before browsing the options, take a moment to identify the condition, features, and model of the swappable iPhone. This will help determine its potential value, because most online programs use a survey to calculate the iPhone’s estimate. Moreover, it is prudent to act now, as retailers will likely drop their prices as the launch date draws nearer.
A report surfaced this morning about T-Mobile sending a memo to its sales staff that encourages them to sell against Apple’s iPhone beginning Sept. 21. Unsurprisingly, the memo confirmed T-Mobile would not be a carrier for the next-generation iPhone due out next month. Adding a bit to this morning’s story, TmoNews followed up with a new flyer that T-Mobile aims to show customers. The flyer boasts just how much iPhone users will save if they ditch AT&T and bring their unlocked iPhone to T-Mobile. Magenta is promising customers can save up to $1,500 over two years if they switch. T-Mobile’s single line offering actually sounds fabulous, as it offers customers truly unlimited data, text and minutes for only $75. That seems like a plan you can’t beat…unless you want 3G speeds. T-Mobile made a recent push to iPhone-compatible 1900MHz 3G network (and 4G at WWDC), but we are not sure how well it is doing on that front. Until then, EDGE 2.5G is as fast as you will get.
T-Mobile has not been able to sign up as an official iPhone carrier, so it has always made strides to welcome unlocked iPhone users. We previously reported there are roughly 1 million iPhone users on T-Mobile’s network. T-Mobile offers a MicroSIM kit to make the switch on your iPhone 4 or iPhone 4S a little easier. An updated version of the kit will hit stores beginning Aug. 29.
Reports emerged over the weekend about AT&T forcing its employees into a Sept. 21 to Sept. 30 “Vacation Blackout”.
According to an AT&T sales rep, AT&T staff has been given a vacation blackout from September 21 to September 30, just like Verizon employees. Our source also mentioned that blue carrier employees are undergoing training for an “iconic release.”
“Not true!” we’ve heard. We reached out to AT&T to see what it had to say regarding the above. An AT&T spokesperson told us this morning that there is no company-wide vacation blackout for the end of September.
We also talked to AT&T reps at other stores who implied more people are being put on duty, depending on staffing levels of that particular store, but there is no “blackout.” One New York employee will even sit out the first week of the iPhone launch due to a long-planned vacation.
TechCrunch sourced one rep from a single AT&T store, which may have its own little under-staffed blackout, but, as we heard, the policy is not nationwide.
The next-generation iPhone is set to launch in just three weeks and trade-ins are peaking, so now is the perfect time to start exchanging those soon-to-be old models to earn some cash for Apple’s upcoming smartphone. 9to5Mac compiled a list of reliable places to help you trade in that ole’ dusty iPhone for cash or credit—up to $500s worth in some cases! That is enough to buy a new iPhone and cover the AT&T early termination fee for moving to a carrier that fully supports FaceTime.
Before browsing the options, take a moment to identify the condition, features, and model of the swappable iPhone. This will help determine its potential value, because most online programs use a survey to calculate the iPhone’s estimate. Moreover, it is prudent to act now, as retailers will likely drop their prices as the launch date draws nearer.
Mobilecom Debitel, a German carrier, just announced a new iPhone is coming. As if we needed any additional confirmation?
Machine translated: “In September, it’s finally time for a new generation of smartphone to go on sale. mobilcom-debitel allows you to find free e-mail about everything worth knowing about iPhone.”
While just about everyone knows the announcement and launch dates, Apple has been silent so far. Mobilecom has a much more subdued public-facing teaser where it advertises:
The new smartphone special surprises? Perhaps a bigger screen of 4 inches or a thinner cell touchscreen? The world expects a faster processor or higher graphics performance? Maybe even a memory of 1 GB? It will be exciting …
John Bergmayer, Senior Staff Attorney at advocacy group Public Knowledge has this to say:
“By blocking FaceTime for many of its customers, AT&T is violating the FCC’s Open Internet rules. These rules state that mobile providers shall not ‘block applications that compete with the provider’s voice or video telephony services.’ Although carriers are permitted to engage in ‘reasonable network management,’ there is no technical reason why one data plan should be able to access FaceTime, and another not.
“‘Over-the-top’ communications services like FaceTime are a threat to carriers’ revenue, but they should respond by competing with these services and not by engaging in discriminatory behavior.”
Sure, FaceTime over cellular is a “new feature” of iOS 6, but so is Apple’s new Maps Turn-by-turn navigation. So is the PassBook Application and Photo Streams. They all will use more data. What is stopping AT&T from blocking those too?
What justification can AT&T give for such a move when it allows competing video chat apps to be available over its network? The most popular video chatting app, Microsoft’s Skype, has been available on the iPhone over 3G since AT&T allowed it –with some significant coaxing – from the FCC in 2009.
But with the FCC not only investigating AT&T and Apple’s Google Voice ban — but wireless industry competition overall — AT&T has miraculously had a change of heart and will now allow iPhone Skype traffic over 3G:
Previously, VoIP applications on iPhone were enabled for Wi-Fi connectivity…AT&T this afternoon informed Apple Inc. and the FCC of its decision. In late summer, AT&T said it was taking a fresh look at VoIP capabilities on iPhone for use on AT&T’s 3G network, consistent with its regular review of device features and capabilities to ensure attractive options for consumers.
AT&T can’t claim network usage penalties for a couple of reasons:
1. As mentioned above, Skype and other Video chatting applications aren’t blocked by AT&T and they use just as much data.
2. AT&T has moved just about all of its customers over to tiered data plans and even those who are left on “Unlimited Plans” are still subject to throttling that would eliminate the ability to use video chatting applications. Users are paying for data that they use.
3. FaceTime over Wifi uses about 3 Megabytes per minute of talk. For someone to use up a 3GB monthly allotment of data, they would need to FaceTime video chat for almost 17 hours (and the data usage over 3G would likely be less taxing). Netflix, Hulu, Crackle, Amazon Video all use roughly this amount of data without regulation from AT&T.
As for the competition, Sprint already announced that it will not hinder FaceTime over cellular, and Verizon is being forced not to mess with it because of a Net Neutrality agreement.
With the next-generation iPhone likely to dabble in the mobile payments arena, it is important for Apple to know there is a new sheriff in town.
Electronic Transactions Association CEO Jason Oxman announced the newly formed Mobile Payments Committee in an interview with VentureBeat this morning, where he explained the committee boasts representation from the four leading U.S. carriers.
AT&T, Verizon, Sprint, and T-Mobile have apparently united to grapple with mobile payments, and it appears Google, PayPal, ISIS, VeriFone, and Intuit are also members, while Verizon Executive Director of Federal Relations Jackie Moran serves as the group’s chair.
Go to 9to5Google for more information on the committee’s purpose.
A T-Mobile RF engineer, claiming to be “heavily involved” in the carrier’s LTE upgrades and network modernization plans, started an AMA on Reddit this morning. Not surprisingly, many of the questions were iPhone and Apple-related. The questions ranged from how much 2G/EDGE traffic the carrier’s network sees from iPhone customers as it begins to transition that spectrum to WCDMA to where T-Mobile plans to upgrade its network coverage next:
Q: Can you talk briefly about how much traffic on GERAN you see from iPhone customers? How much of a catch-22 is that situation for moving that PCS spectrum dedicated to it over to WCDMA? Expand Expanding Close
It appears that Apple is offering $50 off across the board yielding savings of 6-10% depending on the original price. This is the first time Apple has offered the 3rd generation iPad refurbished at the Apple Store.
Apple’s refurbished iPads get a new battery and encasement and come with the same 1 year warranty as new iPads. Expand Expanding Close
Last month, we broke the news that there were clear signs AT&T was at least laying the groundwork for charging an additional fee for FaceTime over its network. You really do not need any more evidence than the screenshot above, but AT&T’s CEO went on record refusing to deny the plans.
That might not be such a smart move, however. Already, U.S. Senators, like Al Franken, do not seem to cool with the idea, with the former comedian from Minnesota saying in an interview with Nilay Patel of The Verge:
“That’s wrong,” he quickly replied when told of rumors that claim Ma Bell may place a premium on Apple’s video chat technology when iOS 6 launches this fall. “Because that’s not the architecture we’ve had.”
Video with wider network neutrality context follows:
Update: AT&T seemed none-too-pleased with the allegations and gave us the following statement:
The idea that we would steer any customer away from a particular device couldn’t be more farfetched. Our reps do what it takes to align customer needs with the best device for them. iPhone remains one of our most popular devices, which doesn’t happen by steering people away from it. Our reps are encouraged to try all devices so they are more knowledgeable on our industry-leading smartphone lineup.
We heard reports in the past that retail employees at other carriers were instructed by higher-ups to push Android and other alternative smartphone options to customers interested in the iPhone. However, BGR claimed today that AT&T’s slow 3 percent growth of iPhone activations in the second quarter was likely the result of a similar strategy. Although iPhone activations made up roughly 73 percent of smartphones in AT&T’s Q2 report, the initiative has apparently been confirmed by three independent sources:
Regional retail sales managers at AT&T have been instructing store managers to pump the brakes on Apple’s iPhone. Instructions handed down from corporate state that customers seeking smartphones at AT&T retail stores should be steered away from Apple’s (AAPL) iPhone and towards Android phones or Windows Phone handsets like the Nokia Lumia 900 instead. BGR has confirmed the directive with three independent sources
The report also claimed that one source indicated iPhone sales dropped from 80 percent to 50- to 60- percent of smartphone sales, at least in one region, since the initiative began. BGR also claimed retail staffs at AT&T in some regions are forced to choose an Android or Windows device over the iPhone for their company phone. We reached to AT&T for a comment and will update this post shortly when we hear back.
The Apple online store went down last night for a short while. It appears Apple made some minor tweaks, including the ability to receive text message notifications on orders. Apple is now displaying the following text in several sections of the online store in at least Canada and the United States: “Now get order status updates by text message.”
Apple explained on its website that the new feature is an option during the checkout process, and it is available to the following supported carriers: Alltel, AT&T, Boost Mobile, Cricket, Nextel, Sprint, T-Mobile, U.S. Cellular, Verizon Wireless, and Virgin Mobile USA.
Apple Notifications is a text-message-based alerts service designed to keep you up-to-date on your shipment and/or pickup notification status. In addition to standard email notifications, you can also request text message updates when you’re in Checkout. The number of messages you’ll receive will vary depending on the orders you placed.
What to Expect
Once your order ships, or is available for pickup, we’ll send you a text message. The text message will include your order number and a link to online Order Status. Texts are sent between 8:00 a.m. and 9:00 p.m. in your time zone.
How to turn off text notifications:
To stop receiving text notifications, simply reply STOP to the text message. Texting HELP to 83372 will give you additional information.
Current Verizon customers can upgrade, but new customers must choose a Share Everything plan. Verizon is scrapping the family plans and individual tiered plans for incoming subscribers, because the new options provide unlimited talk, unlimited text, and shareable data with pricing based on how much data is consumed.
Unlimited plans are not profitable for Verizon, which stopped offering unlimited data last year, due to growing smartphone usage clogging the carrier’s pipelines. The new standard is quickly becoming 4G LTE, so Verizon is likely trying to capitalize on every bit of data funneled through its network.
Verizon’s new strategy is the first of its kind in the U.S. It notably allows users to share data with up to 10 devices through a single account, but users can also fly solo with plans starting at $30 for 2 GB of data.
In case you ever thought the U.S. stock market is an even playing field:
“I provided insider information concerning AT&T’s sales of Apple’s iPhone and RIM’s (Research In Motion Ltd) Blackberry products, as well as other handset set devices sold through AT&T distribution channels,” Ebrahim told U.S. District Judge Paul Oetken in Manhattan.
AT&T’s Marty Richter said:
“We took this matter very seriously and cooperated fully with the authorities,” said AT&T spokesman Marty Richtman. “The conduct alleged was clearly against our code of business conduct, and Mr. Ebrahim is no longer an AT&T employee.”
According to a report from AllThingsD, Verizon Wireless will soon change the way it charges customers for cellular/data plans in a major way. Rather than charging customers for phones calls or messages sent, the report claimed Verizon would charge “almost exclusively based on how much data” is consumed. The new “Share Everything” plans will also be the first in the United States that allows users to share their data with up to 10 devices through a single account:
The plans, known as “Share Everything,” allow users an unlimited number of calls and texts and also allow data usage to be pooled among up to 10 devices on one account. With the move, Verizon becomes the first U.S. carrier to offer the ability for customers to share a bucket of data across multiple devices.
AllThingsD noted that AT&T also has plans for shared data options, but it did not provide more details. As for Verizon’s new plans, which will apparently kick-in June 28, the report explained the cost of the data plan and pricing metrics based on a per-device fee. In other words, you will have to pay roughly $40 per smartphone ($10 per tablet), and then opt for either a $50 1GB data plan or a $100 10GB plan. While the report claimed the new pricing should not impact the cost of plans for users who continue consuming the same amount of data, it is clear that those signing a new plan for a single smartphone are getting a bit less for their money:
“By making iPhone available on pre-paid plans through Cricket Wireless, we are making the best smartphone more accessible to an even broader market in the US,” Apple representative Natalie Harrison said.
Apple took a big step today in the United States by aligning with Cricket prepaid Wireless. While you can buy an iPhone off-contract (for significantly more than the above Cricket prices), and then go on AT&T, T-Mobile, or any GSM carriers’ network, this is the first time Apple has let the iPhone play in the prepaid market.
Cricket’s monthly fee for unlimited anything (data throttled after 2.3GB) is $55 per month, which is very low for all things considered. You can also quit at any time, take months off, or trade phones. However, you need to buy the iPhone at an “unsubsidized rate.” But is it really unsubsidized?
What is interesting is that Cricket offers the iPhone 4 for $399 and iPhone 4S for $499. Look at Apple’s prices for unlocked iPhone 4S (iPhone 4 costs $549):
.
There is a $150 gap somewhere. Perhaps Cricket is subsidizing some of the cost by thinking buyers will eventually make up that $150 difference in service fees. Apple may also offer Cricket a discount as it buys large quantities of iPhones, because Apple is hoping to spread its customer base.
We are not sure how many prepaid customers will shell out $400 to $500 up front for an iPhone. However, there are probably some jailbreaker/unlockers or otherwise who would like to take a Cricket iPhone and use it off-network (or without a network).
Sprint, which carries the iPhone, and owns two big prepaid networks in Virgin and Boost Mobile, will likely have an iPhone prepaid offering in the coming months too.
The argument over which carrier has the fastest network speed in any given location in the United States is still up for debate. Putting network speed comparisons aside, which are often not an accurate representation of speeds, you will receive in your specific area, a new app from startup SwayMarkets aims to provide a more realistic comparison.
The app, CarrierCompare, allows users to test the network speed of their current carrier against the two other major iPhone providers. CNNMoney went hands-on when the app released last month and just posted the user data it obtained that compares major iPhone carriers in multiple locations.
Analyzing user-generated data from Boston, New York, Washington, Chicago, San Francisco, and Los Angeles, these were the results:
AT&T’s Marty Richter said:
