AT&T Stories October 14

Opensignal is out with its quarterly report on 5G in the US. For the October study, the findings include T-Mobile having the fastest average 5G download speeds for the fourth time in a row – now more than doubling its competitors. Meanwhile, Verizon came in on top for 5G video, games, and voice apps.

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AT&T Stories September 13

Competition between carriers will drive iPhone 13 sales with aggressive deals, say industry commentators, but iPhone subsidies will end at some point.

Carriers have played a significant role in driving demand for iPhones, thanks to fighting each other for market share …

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AT&T Stories August 20

Claimed AT&T hack of 70M customer records; carrier denies…

There has been a claimed AT&T hack of personal data from 70 million customers, less than a week after a confirmed hack of tens of millions of T-Mobile customer records. In both cases, the data includes social security numbers.

Update: The carrier denied in stronger terms that it was hacked.

AT&T Stories August 3

Following a big move to bring the iPhone 12 to almost 20,000 Delta flight attendants back in April, the airline is again partnering with Apple and AT&T to upgrade all of its pilot’s electronic flight bags with the new M1-powered iPad Pro and 5G.

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AT&T Stories July 14

While Apple entered the 5G phone market after Samsung, the iPhone 12 line has been a major splash for 5G adoption. Competition between US carriers to win over iPhone customers with the best 5G experience is real, so we’re curious how the next generation of wireless service has been so far for readers.

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AT&T Stories July 13

Opensignal is out with an updated quarterly report on the state of 5G in the US. This time around, the findings include T-Mobile winning again for 5G availability, download/upload speeds, and more. And the carrier also saw a solid average download speed increase putting it close to 100 Mbps.

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AT&T Stories July 12

AT&T Unlimited Elite plans upgraded with no throttling, 40GB hotspot, and 4K HBO Max

AT&T has announced some nice upgrades for its Unlimited Elite customers today. Subscribers to the Elite plan will now see no throttling based on data use, the hotspot allowance increase to 40GB, and the included HBO Max subscription now works with 4K content over cellular.

AT&T Stories July 1

AT&T launches 988 hotline support for emergency mental health and suicide prevention services

A year ahead of a July 2022 deadline to implement 988 instant access to emergency mental health services, AT&T has launched support for the hotline. The carrier joins T-Mobile and Verizon in supporting the 988 emergency code.

AT&T Stories June 30

Tips and tricks to test carrier coverage with iPhone before switching networks

Making the jump to a new carrier can often sound appealing, whether it’s the incentives, the hopes of better coverage, pricing, or all of the above. However, the reality is that switching can be a commitment (even without contracts) and it’s no fun to make the move only to realize you’ve made a mistake. Let’s look at some tips and tricks to test carrier coverage with iPhone before committing to switching.

AT&T Stories April 28

Opensignal is out with its latest studies on 5G coverage and performance in the US. Through the first part of 2021, T-Mobile is still leading the 5G race when it comes to availability and average speeds. But AT&T and Verizon were able to outperform the Uncarrier with their 5G games and video experiences. And a fascinating finding is how rarely users are actually connected to mmWave 5G.

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AT&T Stories January 25

A pair of reports are out today from Opensignal detailing the state of 5G as well as the broader mobile experience in the US. The findings include T-Mobile leading the 5G race when it comes to availability and speed. Meanwhile, Verizon was able to pick up two wins for 5G video experiences and continues to lead the 4G experience.

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AT&T Stories September 14, 2020

US carrier AT&T today announced efforts to maintain the stability of its network and allow consumers to remain connected ahead of the impacts of Hurricane Sally, which is expected to hit the Gulf Coast on Tuesday. AT&T will offer discounted power accessories and flexible payment arrangements for those in affected states.

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AT&T Stories August 21, 2020

T-Mobile and AT&T says ‘too expensive’ to prove coverage claims

With carrier claims about both LTE and 5G coverage not always reflecting reality, the FCC has said that carriers should have to prove coverage claims. However, both T-Mobile and AT&T are objecting to this, claiming to it would be too expensive for them to do so …

AT&T Stories July 16, 2020

Ad watchdog ‘recommends’ that Verizon stop making misleading 5G claims

The National Advertising Division (NAD) has ‘recommended’ that Verizon stop making misleading 5G claims. The carrier was found to have been running ads which implied that its 5G coverage was both faster and more extensive than it really is …

AT&T Stories June 15, 2020

What looks like a major outage has hit T-Mobile while Verizon, AT&T, and Sprint this afternoon are also seeing issues. Hundreds of thousands of T-Mobile customers are saying they can’t make calls and texts with some having no Internet connection too. The problems for all four carriers appear to be nationwide.

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AT&T continues to swiftly expand the availability of its low-band 5G network across the United States. The carrier today announced that customers in 137 new markets can now access low-band 5G on compatible devices.

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AT&T Stories June 2, 2020

HBO Max officially launched to the public last week, with new applications for iPhone, iPad, and Apple TV. The Verge now reports that HBO Max will be excused from AT&T’s mobile data limits. This means you can stream HBO Max through your AT&T mobile data, without it counting toward your data cap.

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AT&T Stories April 24, 2020

AT&T has announced today that its CEO Randall Stephenson will be stepping down at the end of Q2 with COO John Stankey to fill the role. The wireless executive shakeup comes a bit earlier than expected based on Stephenson’s previous comments.

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AT&T Stories April 22, 2020

AT&T is dramatically ramping up the rollout of its 5G network to new markets. The carrier is nearly doubling the availability of its low-band 5G network, bringing it to 90 new areas starting today.

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AT&T Stories March 12, 2020

AT&T suspends data caps and overage fees for broadband users during coronavirus outbreak

AT&T has announced that it will suspend all broadband usage caps as companies implement work from home policies due to the coronavirus pandemic. Following AT&T’s announcement, Motherboard reports that consumer groups and lawmakers are pressuring other ISPs to implement similar policies.

AT&T Stories February 28, 2020

[Update: $200M fine proposed] FCC investigation finds wireless carriers broke federal law by selling user location data

Just about a year ago, it came to light just how easy it was to buy the real-time location data of US wireless customers via lax carrier standards, shady third-parties, and bounty hunters. Now after an “extensive investigation” the FCC has declared that “one or more wireless carriers apparently violated federal law.”

AT&T Stories February 20, 2020

T-Mobile tops Verizon to earn best ‘wireless purchase experience’ in J.D. Power study

J.D. Power is out with its latest study looking at the best wireless purchase experience in the US. T-Mobile came in first place, beating out Verizon and AT&T when it came to overall satisfaction.

AT&T Stories January 23, 2020

Opensignal is out today with its Mobile Network Experience Report for the US covering the second half of 2019. While Verizon did take home the most awards overall, T-Mobile almost had as good of a rating for 4G availability ahead of 5G rolling out more widely. And AT&T took the prize for the fastest download speeds.

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AT&T Stories December 13, 2019

iPhone and iPad users were rather surprised to see an AT&T 5G E symbol appear back in February. Surprised partly because AT&T didn’t have a 5G network at the time, and partly because no current iPhone or iPad could connect to one anyway.

What AT&T launched then was a fake 5G which was really just a form of LTE that had existed since 2014. It’s continued to use the misleading symbol despite a lawsuit and full page ad designed to draw attention to the fakery, but has now finally launched the real thing …

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