AT&T

Ookla has released its H1 2024 US Connectivity Report and T-Mobile has kept its crown for the fastest download and upload speeds, best consistency, earned the highest customer ratings, and more. Here’s how T-Mobile performed compared to Verizon and AT&T in the latest study.

More details are coming to light about the AT&T hack, which saw the personal data of around 110M customers compromised – including records of who they called and texted.

It’s reported that the carrier made a Bitcoin ransom payment in return for the hacker deleting the data, and that public disclosure of the security breach was delayed for two months in response to a request from the FBI …

A massive AT&T data breach has seen hackers able to steal the personal data of almost every customer the company has – a total of some 110 million Americans.

In an incredible security fail, the stolen data includes not only customer phone numbers, but also records of who contacted whom – a potential privacy minefield …

Update: AT&T customers are being offered a credit – see the end of the piece

A major international roaming outage is causing lost mobile connectivity for Americans around the world. The problem is affecting all three major US carriers – AT&T, T-Mobile, and Verizon.

Some are speculating that the problem may have been caused by a mistake made during work to change the way that carriers support legacy data standards …

The Federal Communications Commission (FCC) has proposed a new rule, under which carriers will have to unlock your iPhone or Android smartphone within 60 days of activation.

The proposal is intended to increase competition by making it easier for consumers to switch carriers …

AT&T has announced another price increase, this time affecting customers who are grandfathered into retired unlimited plans. The carrier says that prices will increase by as much as $20 per month starting in August.

An upcoming AT&T satellite service promises to bring satellite comms to the iPhone 12 and 13 for the first time. Unlike Apple’s Emergency SOS via Satellite service, it will support phone calls as well as text messages.

As such, it will offer more functionality to more people than the Apple satellite comms feature, but there are a number of unanswered questions …

In addition to revealing the latest customer satisfaction for smartphones, the 2024 ASCI study reveals how Americans feel about their wireless carrier. In an interesting twist, AT&T beat out T-Mobile and Verizon to claim the top spot again for major carriers. However, a value MVNO carrier handily beat them all.

AT&T thinks people are willing to pay $7 extra per month for what it claims is “enhanced data connectivity for real-time responsiveness.” This new AT&T “Turbo” option is rolling out now, and the carrier says it “boosts all the high-speed and hotspot data” while active.

AT&T is resetting customer account passcodes after acknowledging a 2019 data leak. As reported by TechCrunch, the leak included customer records affecting 70 million current and former AT&T users. This marks the first time that AT&T has “acknowledged that the leaked data belongs to its customers.”

The leaked data includes customer names, home addresses, phone numbers, dates of birth, and social security numbers.

More details here

Earlier this week, AT&T suffered a massive outage that took service completely offline for customers across the United States. In an effort to “help make it right,” AT&T says it will give impacted customers a credit to their accounts.

AT&T says that the widespread outage which started in the early hours of yesterday morning and later resolved was caused by a software update.

There had earlier been speculation that it might have been the result of a cyber attack, but while there are said to be “no indications of malicious activity” so far, both the Department of Homeland Security and the FBI are investigating …

After a day-long outage, AT&T says that it has officially restored service to all of its customers. The widespread outage left AT&T customers across the United States without service. This also impacted people’s ability to place calls to emergency services with 911.

A large-scale AT&T outage across the US has been acknowledged by the carrier, which says it is investigating. However, it says that it currently cannot offer an estimated timeframe for a fix (see update at the bottom).

It is currently unclear whether other carriers are directly affected, or whether users are reporting problems caused by trying to call AT&T numbers …

Want to check out your options for phone carriers? Market competition is strong which means compelling offers for those who switch. Read along for a look at the best phone carriers in the US. We’ll cover Verizon vs T-Mobile vs AT&T as well as some of the best affordable iPhone plans from smaller carriers. This guide will also detail how to find real-world coverage maps, how to test a carrier for free instantly with eSIM, the latest performance results from independent studies, and more.

Ookla has unveiled its Q4 2023 US mobile Internet report and T-Mobile has kept its top spot for the fastest download and upload speeds, lowest latency, best consistency, video experience, and more. Here’s how much faster and better T-Mobile performed than Verizon and AT&T in the new report.

AT&T is increasing the prices of its unlimited data plans for new and existing customers alike. The carrier says that customers will see a price increase of 99 cents per month starting in March.

On the bright side, however, AT&T is also increasing the amount of hotspot data that customers can use each month.

Opensignal has released its latest in-depth report on the overall mobile experience and 5G performance of the major US carriers. Through the end of 2023, T-Mobile has held onto its sizeable lead for metrics like download and upload speed and 5G availability. But Verizon was able to win more categories this time around. Here’s how much faster T-Mobile measured than its competitors and the rest of the detailed metrics in Opensignal’s new study.

Ookla has revealed its Q3 2023 US mobile Internet report and T-Mobile has kept its crown for the fastest download and upload speeds, lowest latency, best consistency, and more. Here’s how much faster T-Mobile performed than Verizon and AT&T in the new report.

After doing a quiet, limited rollout out of its 5G home internet service this past spring, AT&T has officially announced “Internet Air” with availability in 16 major US markets. Here are all the details on price, performance, and more.

In the spring of this year, we saw both Verizon and AT&T raise their prices. Now both carriers have shared that customers on legacy plans will be seeing another increase between $2.50 and $3/month per line. Here are all the details.