Study examines replacement and upgrade cycles of Apple products, iPads treated more like Macs than iPhones

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A new report from Consumer Intelligence Research Partners, via Fortune, sheds some light on customer behaviour of how quickly people get their iPad, iPhone or Macs upgraded or replaced. For instance, iPhones have approximate lifespans of two years, tied closely to when people’s contracts end. If the phone is in good condition, rather unsurprisingly, most people replace their phones alongside their new contract. Macs stay around for up to four years before being swapped out for newer equipment. The report argues that iPad life cycles more closely resemble Macs than iPhones.

However, in the case of loss or damage, people are much more compelled to replace their iPhones than Macs or iPads. Eighty percent of people replace iPhones within just two days. For Macs and iPads, this stretches out a week or even more. Over a quarter of buyers surveyed said they would replace an iPad immediately compared to approximately 37% for iPhones.

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Apple aims for convenience over value as competing iPhone trade-in firms continue to offer better deals

Cook at Palo Alto Apple Store (Getty Images)

Cook at Palo Alto Apple Store (Getty Images)

Following our reports detailing the new service, Apple today officially kicked off its new Apple Store iPhone trade-in program that will see customers trading in old iPhones in exchange for credit towards an upgrade to a newer model. The initiative is part of Apple CEO Tim Cook’s new iPhone sales strategy and meant to be “competitive” with other trade-in services, but is it really the best option for getting the most out of your old iPhone before new devices get announced?

The new in-store program will fall under the same Reuse and Recycling marketing Apple uses for its online trade-in system, but for in-store trade-ins it has switched from partner PowerOn to Brightstar to determine the value of iPhones and handle the trade-ins. Apple employees are even encouraging customers to take advantage of the new trade-in offer when bringing in a damaged device to their local Apple Store, but we’ve found other services are currently offering much more for your used iPhone in good condition.  Read more

Get the most money for your iPhone before trade-in values plummet ahead of Sept. 10 event

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Update: Gazelle has announced an extended 50-day price lock window. That will give you until October 15th to send your iPhone in, but you’ll have to lock in your price before Apple’s September 10th event to take advantage.

With the unveiling of a next-generation iPhone expected on September 10th, it’s once again time to start thinking about trade-in options for your current device. While iPhones typically hold their resale value much better than competing devices, previous iPhone models historically experience a big drop in trade-in value in the 3-4 weeks leading up to an iPhone announcement. That’s highlighted in the chart above showing average decline in selling prices for previous gen iPhones leading up to the iPhone 5 launch.

With reliable reports of the next-gen iPhone coming early next month (no word on if that means the rumored iPhone 5S, 5C, or both), now is the time to get the most for your iPhone if you plan on upgrading when Apple’s new device finally becomes available. Apple is testing its own trade-in program that should launch in the coming months, but until then we’ve put together a chart showing where to get the most out of your device today: Read more

Apple to offer its own iPhone trade-in program for the first time

Just off the wires, Apple appears to be ready to offer trade-ins on iPhones for the first time according to Bloomberg. Apple currently offers a free recycling program for older devices but this would seem to follow efforts by companies such as Gazelle, Amazon and others who offer big bucks for older iOS devices and Macs.

Apple Inc. is starting an iPhone trade-in program this month aimed at getting users to upgrade to the iPhone 5 and turn in older models, people with knowledge of the plans said.

Apple has teamed up with Brightstar Corp., a mobile-phone distributor, to run the exchange program, said the people, who asked not to be identified because Apple hasn’t publicly announced the plan.

The trade-ins will only be done at Apple Retail Stores and will allow customers to recieve credit instantly. Recently, Best Buy began offering Free iPhone 5s with plan for an iPhone 4 or 4S trade-in. Apple apparently liked the idea – Brightstar counts both Best Buy and Apple amongst its client list. Apple also worked with Brightstar to help AT&T and T-Mobile with their recent trade-in promotions.

Used iPhones collected in the U.S. will only be resold in emerging markets, where Apple’s share is lower and demand for cheap devices is greater according to the report.

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iPad 2 trade-ins as high as $450 ahead of new iPad launch

If you plan to trade-in your iPad 2 and pick up a third-generation iPad when it launches on Friday morning, Apple is now giving you another option by offering up to $320 in trade-in value (Apple Store gift cards) for an iPad 2 depending on the condition and model. To get the full $320 from Apple’s Reuse and Recycle program, you will need a 64GB Wi-Fi + 3G model in near perfect condition. On the entry-level 16GB Wi-Fi model, Apple is offering $205. Before the new iPad unveiling, we told you our Top 10 places to trade an iPad for cash or credit, and a few of those options are still providing slightly more than Apple in many cases.

A quick look at a couple of the other popular options—Gazelle and Amazon—will get you just over $400 for an AT&T 64GB Wi-Fi + 3G iPad in “flawless” condition, which is quite a bit more than Apple is offering. Of course, for your iPad to qualify for that much, it will have to “look like it has never been used,” according to Gazelle. Some listings on Amazon are as high as $450. Those options also give you alternative payout methods. In the case of Gazelle, you will be able to get your trade-in value by check, PayPal, or an Amazon gift card. Trade-in values will likely start to fall after the new iPad’s rollout, but Gazelle told us it has seen a 700-percent increase in trade-ins since the new iPad announcement with over 150,000 iPad offers in total so far. Apple’s announcement that the iPad 2’s new $399 price tag was great for education and it certainly did not hurt demand for the iPad 2.

Before you sell your iPad, you will want to get it prepared, cleaned, and packed to get the maximum trade-in value. After the break, you will find step-by-step tips for doing exactly that, courtesy of Gazelle:
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Top 10 places to trade an iPad for cash or credit

The Internet is abuzz with stats about iPad trade-ins going through the roof as the March 7 iPad 3 unveiling in San Francisco looms closer, and while percentages and graphs are vaguely interesting, the real meat to the story concerns where and how people can get the most bang for their buck.

Look no further as 9to5Mac compiled a list of places to trade in an ole’ dusty iPad for cash or credit to buy Apple’s upcoming toy. Before perusing the options, identify the condition, features, and model of the swappable iPad. This knowledge will help decide its maximum value, because most of these online programs use a survey to determine the slate’s estimate. Moreover, it is prudent to act now as some reports indicate retailers are steadily dropping prices with Apple’s event drawing nearer.

Trade-in websites and their prices are available below. 

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