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Apple @ Work is a 9to5Mac series where Bradley Chambers looks at the latest trends and news with how the Mac and iOS are working in enterprise IT environments.

A new regular series from Bradley Chambers covering Apple in the enterprise

About Apple @ Work: Bradley Chambers has been managing an enterprise IT network since 2009. Through his experience deploying and managing firewalls, switches, a mobile device management system, enterprise grade Wi-Fi, and thousands of Macs and iPads, Bradley will highlight ways in which Apple IT managers deploy Apple devices, build networks to support them, train users, stories from the trenches of IT management, and ways Apple could improve its products for IT departments.

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Apple @ Work: Is AppleCare a worthy investment for the enterprise?

Macbook Air

Apple’s growth in the enterprise for the past few years caught many IT experts off guard. Windows had been the dominant platform for decades while Apple products were usually only for people using design software. As the iPhone and iPad became popular, the Mac benefited from a halo effect. A common question I am asked by other IT professionals is if AppleCare is a worthy investment for bulk enterprise purchases.

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Apple @ Work: How Apple broke Active Directory’s hold on the enterprise

Microsoft’s Active Directory was the centerpiece of every enterprise’s IT strategy for many years. From Exchange to the shared drive, to a centralized login system, AD was everything. We’ve all of a sudden realized in 2020 that AD is not everything. It’s still a crucial part of IT strategy for many organizations, but it’s no longer the only strategy. For cloud-first companies, many of them aren’t even deploying an active directory infrastructure. Apple is, indirectly, the cause of active directory moving from a requirement to a choice.

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Apple @ Work Podcast: How has the iPad and iPhone impacted digital signatures?

Apple at work podcast

In this episode of the Apple @ Work podcast, Bradley is joined by Sunil Patro from SignEasy to talk about how the digital signature industry has evolved in the last decade.

Sponsored by iMazing: The popular iOS device manager which gives you unparalleled control over iOS and iPadOS data. Request your free trial now.

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Apple @ Work Podcast: What’s new with device management in iOS 14 and macOS Big Sur?

Apple at work podcast

In this episode of the Apple @ Work podcast, Bradley is joined by Jason Dettbarn of Addigy to talk about what’s new with mobile device management with iOS 14 and macOS Big Sur.

Sponsored by iMazing: The popular iOS device manager which gives you unparalleled control over iOS and iPadOS data. Request your free trial now.

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Apple @ Work Podcast: iOS 14 and macOS Big Sur bring new password technology to market

Apple at work podcast

In this episode of the Apple @ Work podcast, Bradley is joined by Andrew Shikiar from the FIDO Alliance to discuss the history of the FIDO Alliance and what iOS 14 and macOS Big Sur are doing for password management.

Sponsored by iMazing: The popular iOS device manager which gives you unparalleled control over iOS and iPadOS data. Request your free trial now.


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Apple @ Work: Should enterprises skip Wi-Fi 6 and wait for Wi-Fi 6e to be released?

Wi-Fi

I’ve become a big fan of Reddit this year as I finally took the plunge to subscribe to a few subreddits, and one I’ve enjoyed is r/AmpliFi. A common question that is starting to be asked on the subreddit is about Wi-Fi 6e. If you aren’t familiar with Wi-Fi 6e, I suggest that you go and listen to a recent episode of Apple @ Work where I discuss it in depth with Perry Correll from Extreme Networks. Since the new technology is being considered in the open, many people are beginning to wonder if they should just skip Wi-Fi 6 and wait for Wi-Fi 6e.
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Apple @ Work Podcast: Apple device strategy for storage, charging, and sanitation

Apple at work podcast

In this episode of the Apple @ Work podcast, Bradley is joined by Kevin Kuluvar from LocknCharge to discuss Apple device storage, keeping devices charged, and a new iPad sanitation production for K-12.

Sponsored by iMazing: The popular iOS device manager which gives you unparalleled control over iOS and iPadOS data. Request your free trial now.


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Apple @ Work: What are Apple’s plans for MDM now that it owns Fleetsmith?

Fleetsmith

For enterprise customers who use Apple, the week of WWDC brought some rather shocking news. Late in the week, first-party mobile device management (MDM) solution Fleetsmith announced Apple had purchased them for an undisclosed sum. There was a bit of controversy with the purchase, as Apple immediately discontinued Fleetsmith’s App Catalog without warning. This left a lot of customers in a bind as soon as they woke up that morning.

While the controversy has died off, I know many customers of Fleetsmith, Jamf, and others are wondering what Apple’s plans are now. Since the announcement, I’ve been thinking about what Apple might do in the future now that they own an MDM. Here are some ideas I came up with on what might happen in the future.
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Apple @ Work: Addigy LiveDesktop could be a crucial addition for supporting remote workers

Addigy

It seems like every article I’ve written in the past few months has started regarding COVID–19. While I hate that I keep mentioning it, it is informing a lot of how I am thinking about business operations going forward. I recently did a deep dive into the Addigy mobile device management system, and I think it could be beneficial for companies moving to permanent work from home.
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Apple @ Work Podcast: The intersection of identity and device management

Apple at work podcast

In this episode of the Apple @ Work podcast, Bradley is joined by Scott Reed and Greg Keller from JumpCloud to discuss why they chose to launch an MDM in 2020, and how device management intersects with identity management.

Sponsored by iMazing: The popular iOS device manager which gives you unparalleled control over iOS and iPadOS data. Request your free trial now.

 


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Apple @ Work: What’s the impact of changing default apps on iOS for enterprise customers?

default apps iOS enterprise

WWDC 2020 has come and gone, and while there is a lot to unpack for the consumer side, there is a considerable amount to unpack on the enterprise side as well. One of my favorite slides of the entire keynote is where they show the grab bag features that didn’t make air time but are often very important. This year, one of the key things I noticed for enterprise and K–12 customers was the ability to set default email and browsers on iPad and iPhone. What does this mean for enterprise and K–12 customers as they look ahead to iOS 14?
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Apple @ Work: How an ex-Apple engineer went on to create an enterprise networking company

Ubiquiti

A few weeks ago, I wrote about how Apple killing the Xserve was step one in their plan to dominate the enterprise. Outside of the retired Xserve, they haven’t had any other enterprise networking products servers, they’ve never had an enterprise networking product, though. You might be interested to know that an ex-Apple employee went on to found a company that currently sells enterprise networking gear. Robert Pera, the founder of Ubiquiti, Incworked for Apple in the early 2000s as a Wi-Fi engineer.
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WWDC 2020: What’s new with Apple device management?

What's new with Apple device management

One of my favorite sessions from WWDC each year is the “What’s New in Apple Device Management” session that details the upcoming enhancements to Apple’s MDM APIs and other features that system administrators can use to more efficiently manage Apple devices in the enterprise. So what’s new for 2020 with Apple device management? Let’s take a look.
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