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Madison Avenue execs describe Apple’s ad sales team as “slow, cocky and downright stingy”

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Apple is missing out on iAd sales opportunities because the company is too “slow, cocky and downright stingy” according to Madison Avenue media buyers cited in a piece in Advertising Age.

One exec told Ad Age that Apple doesn’t even have official sales targets for its ad business.

Cary Tilds, chief innovation officer for GroupM, said that Apple doesn’t have a big sales team. “It’s not their main focus to tell everyone in the world how amazing advertising in iAd is,” she said. “It’s just not as loud” … 
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Apple touts iPad’s abilities in new poetry-themed ad, ‘What will your verse be?’ website

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Apple certainly isn’t shying away from using the iPad as a camera anymore.

Airing today is a brand-new TV advertisement touting the abilities of the iPad. The ad is in a serious tone and is voiced over by a quote from the film Dead Poet’s Society. Re/Code has the text from the advertisement:

We don’t read and write poetry because it’s cute. We read and write poetry because we are members of the human race. And the human race is filled with passion. And medicine, law, business, engineering — these are noble pursuits and necessary to sustain life. But poetry, beauty, romance, love — these are what we stay alive for.

To quote from Whitman,

“O me, O life of the questions of these recurring.
Of the endless trains of the faithless. Of cities filled with the foolish. What good amid these, O me, O life?
Answer: that you are here. That life exists and identity. That the powerful play goes on, and you may contribute a verse.”

“That the powerful play goes on, and you may contribute a verse.”

What will your verse be?

To go along with the TV ad, Apple has also posted a new webpage with the ad’s theme. This new page shares stories of the iPad being used in film-making, sports, and education. Original from movie below:


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Comparing the newest Apple, Nokia marketing spots makes us weep for humanity

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There’s been no shortage of debate regarding Apple’s latest holiday commercial as some have found it inspiring and emotional as others find it ridiculous and lacking a clear message. There will be debate in the coming weeks over Apple’s intentions with the message and whether or not they succeeded in tugging at our heartstrings. That being said, Apple looks like a gem, an angel, a bright light on a dark road compared to Nokia’s newest ad for the Lumia 2520. It’s true that Apple may have paused its traditional product-first advertising angle and replaced it with an arguably emotional holiday spot for the iPhone 5s, but it works leaps and bounds better than Nokia’s latest embarrassing excuse for advertising.


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Apple expands iAd Workbench program to additional countries

iadApple debuted iAd Workbench in June, allowing developers to more easily purchase and control advertising for their own software through Apple’s iAd platform. Today, the iAd Workbench has been expanded into several additional countries, and is now available in the U.S., Canada, the U.K., France, Germany, Spain, Japan, New Zealand, Australia, Mexico, and Italy. App developers in those countries can now login to the Workbench tool and take fine control over how their apps are advertised through iAds.

Advertising can be targeted by age, gender, type of device, and even a user’s most-used app types, such as education or music. Budgeting tools and campaigns starting at only $50 make iAd Workbench much more suited to developers than before. Developers can create their own banners to appear in the ads and use the system’s statistics, which tie in with iTunes Connect, to judge the success of each campaign.

iPad helps iOS maintain lead against Android as most valuable mobile ad platform

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Opera MediaWorks is out today with its latest report on the state of mobile platforms for Q3 2013. The report, which gathers data from billions of ad impressions each month, notes that iOS continues the lead for mobile advertising, with around 44.4% of all ad requests and 50% of revenue on its platform. That’s compared to 31.32% for Android, but the lead for Apple is mostly thanks to gains from iPad.

Remove tablets from the equation and ad impressions on iPhone and Android smartphones fall to just 31% vs. 30.3%:


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Pandora to drop 40 hour per month limit on free accounts just before iTunes Radio launch [Update: App updated with sleep timer]

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During Pandora’s earnings call today, the company’s CFO, Mike Herring, announced that the service will be dropping its 40 hours per month limit on mobile devices for free accounts. TechCrunch posted this statement:

When we introduced the 40 hour mobile listening limit, we were confident that our scale – over 7% of total radio listening and Pandora’s number one ranking in most major markets – would allow us to take this action without impacting our key monetization initiatives in driving the disruption of the radio advertising market and driving our mobile advertising leadership. As our results have shown, the continued strong growth in our advertising revenue allowed us to cover the increased royalty costs with dollars left over to invest back into the business.

With these tools in hand, and insight into how they work, we are resetting our levers in September. Notably, Pandora plans to eliminate the blanket 40-hour-per-month limit on free mobile listening effective September 1st.

The company also published a related press release :

Pandora (NYSE: P), the leading internet radio service, today announced it will remove the 40-hour-per-month limit on free mobile listening effective September 1, 2013.

“We’re pleased to once again maximize free listening for everyone on Pandora,” said Tim Westergren, Pandora’s founder. “The more than 70 million listeners that tune in every month will now have more time to hear the music they love, and thousands of working artists will reach more fans.”

The limit on free mobile listening was introduced in March 2013 to manage rapidly increasing royalty costs. While in place, this affected fewer than four percent of total monthly active listeners. The company continues to utilize multiple additional levers to carefully and effectively manage its content cost.

Pandora has been dealing with the balancing act of paying for content and pushing out as advertisements. Back in May, Bloomberg looked into the situation and found that some investors weren’t sure if the limit would also reduce the number of ads delivered to users. Only around 4% of its listeners were going over the cap at the time, but only a portion of those users would return and buy into a paid subscription after the cap was reintroduced on mobile devices back in February. At the same time, the introduction of the cap saw the service’s total listening hours drop around 5.1% within a month:

Pandora’s results since implementing the cap suggest the company is starting to contain content costs, its biggest expense, without alienating listeners. With fewer hours of use, investors are concerned that the company is also sacrificing advertising revenue, said Michael Pachter, an analyst with Wedbush Securities Inc. in Los Angeles.

The company reported revenues of $162 million which is is up 58% YoY; however, iTunes Radio is expected to launch in just a few short weeks and we’ll find out at their next earnings call if Apple’s music streaming service affects revenue for Pandora. For its part, Apple has partnered with very large sponsors and secured multi-million dollar advertising deals for the iTunes Radio service.

Pandora is available free in the App Store. iTunes Radio will have a free version with ads, but users can listen ad-free by subscribing to the $24.99/year iTunes Match service.

Update: Also, Pandora’s iOS app has been updated to version 4.5 which includes a new sleep timer feature and additional bug fixes:

What’s New in Version 4.5

• Sleep timer with 15, 30, or 60 minute options to continue playing your favorite Pandora station while you fall asleep
• Bug fixes and improvements

Apple’s softer ad campaign fails to impress viewers, likely to be short-lived

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Bloomberg reports that a survey by ad effectiveness specialist Ace Metrix Inc showed that Apple’s new ‘mission statement‘ ad campaign has been far less effective than its traditional product-focused ads.

The company’s latest ad, which began airing June 10, has earned the lowest score of 26 Apple TV ads in the past year, according to Ace Metrix Inc., a consulting firm that analyzes the effectiveness of TV ads through surveys of at least 500 TV viewers. The ad scored 489 on the company’s scoring system, below an industry average of 542 and far below past iconic Apple campaigns that often topped 700.
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Despite impressive ads, Media Arts Lab execs reportedly frustrated with Phil Schiller’s lack of focus

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phil-schillerYesterday at its WWDC keynote presentation, alongside the expected design overhaul in Apple’s upcoming iOS 7, the company briefly showed off a slightly new direction for its ad campaigns going forward. While it kicked off the presentation with a video describing its focus for the new simplified design elements in iOS 7 (below), Bloomberg reports that its latest ad (above), which just started appearing on TV last night, marks a new direction for Apple’s marketing efforts. It also claims that Apple’s meetings regarding the company’s marketing message have become less focused following Steve Jobs’ death now that Apple’s senior vice president of marketing Phillip Schiller is in charge:
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Attorney General calls T-Mobile’s no-contract plans ‘deceptive’, carrier agrees to offer refunds and change advertising

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T-Mobile-uncarrier-no-contract-plansFollowing the launch of T-Mobile’s new “Uncarrier” strategy alongside the $99 iPhone 5 and new no subsidy pricing plans last month, today the Washington State Attorney General has ordered T-Mobile to change its advertising calling its promise to offer no annual contracts “deceptive”.

The result of a court order filed by Attorney General Bob Ferguson and signed by T-Mobile will ensure the carrier’s commitment to changing advertising in order to properly outline “the limitations of its new no-contract” service plans. It will also allow “customers duped by the deceptive ads to exit their contracts with no penalty.”

“As Attorney General, my job is to defend consumers, ensure truth in advertising, and make sure all businesses are playing by the rules,” Ferguson said. “My office identified that T-Mobile was failing to disclose a critical component of their new plan to consumers, and we acted quickly to stop this practice and protect consumers across the country from harm.”

More specifically, the Attorney General’s investigation found T-Mobile “failed to disclose that customers who purchase a phone using the 24-month payment plan” would be required to stay with T-Mobile’s plans for 24 months or pay the balance owed on the phone in order to cancel their service. T-Mobile has been working with the Attorney General’s Office to come to a solution and has now agreed to the following terms:
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Samsung’s ad budget exploded past Apple and the rest of the field in 2012

Apple-vs-Samsung-advertising-ad-budget-2012We have been hearing much about Samsung’s advertising efforts in recent months including its efforts crafting the now well-known ad campaign mocking iPhone line sitters, to some of the companies recent marketing tactics used to target iPhone users. Last night The Wall Street Journal published a new piece outlining Samsung’s increasingly aggressive advertising thanks to new data from research firm Kantar Media. According to the report, Samsung passed Apple in 2012 for ad spending by around $68M in the US:

Outspent by rival Apple Inc. more than three to one in advertising for mobile phones in the U.S. in 2011, Samsung responded with a marketing blitz on TV, billboards, the Internet and print media that moved the Korean company into the pole position last year… In 2012, Samsung spent $401 million advertising its phones in the U.S. to Apple’s $333 million, according to ad research and consulting firm Kantar Media.

Apple spent more than three times Samsung on marketing its mobile devices in 2011. If a slew of recent media reports is any indication, including one from Apple’s own former ad man Ken Segall, many seem to think Apple is losing its advertising momentum to Samsung.

The Wall Street Journal added that executives at carriers said Samsung “also spends more on “below the line” marketing than any device maker. Those funds help pay for in-store advertising, promotions and training for carrier sales representatives that help close the sale.”

To put the spending in perspective for the global smartphone market, Tech/telco analyst Benedict Evans noted the figures above account for around 10% of Samsung global ad budget compared to 1/3 of Apple’s, which also somewhat reflects sales proportions.

Steve Jobs’ ad man Ken Segall says Apple’s advertising has lost momentum to Samsung

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In the video above, Bloomberg West speaks with 72andSunny’s partner and creative director Jason Norcross about the thinking behind some of Samsung’s latest campaigns. 

If there is one person qualified to discuss the state of Apple’s current marketing efforts, it’s Ken Segall. Working alongside Steve Jobs’ creative team for more than a decade, Segall, the man who put the “i” in iMac, served as creative director at ad agency TBWA\Chiat\Day. He created some of Apple’s most iconic ads such as the legendary Think Different campaign. Segall took some time on his Observatory blog today to share his thoughts on how “momentum has been lost” for Apple’s marketing department at the hands of none other than the company’s biggest rival, Samsung:

While you can still argue that Macs and i-devices have a ton of appeal, you can’t argue that Apple is still untouchable when it comes to advertising…The fact is, it is being touched — often and effectively — by none other than Samsung…Samsung has made remarkable inroads in a very short time, for two big reasons.

According to Segall, the two big reasons Samsung’s advertising has eclipsed Apple’s is due to Sammy’s massive advertising budget and willingness to “bash away at Apple, delivering ads that are well produced, well written and seem to be striking a nerve.” Specifically, Segall pointed to Samsung’s decision to run creative new ads at the Super Bowl and Oscars: 
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Apple highlights iPad mini Newsstand in new magazine ad campaign

Using its clever advertising tactics, Apple began advertising its 7.9-inch iPad mini in several print magazines. As seen on the cover of the New Yorker above and TIME below, the ads highlight the device’s small, compact design and show how a user can get access to the same magazine content from Apple’s Newsstand feature. This isn’t the first time we’ve seen Apple bust out advertising past the traditional TV spot this month, as it just began running 3D exploding iPod ads on several websites. It can’t hurt to try to juice sales just in time for the holidays, but, to be fair, they should have pixelated the display to signify the non-Retina screen.

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Source: Reddit, Instagram, @eduardosuarez

Via: Sam Stern


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Following closely behind Australia: Denmark, Sweden and UK’s advertising authorities looks at iPad ‘4G’ marketing claim

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Yesterday, we reported that the Australian Competition and Consumer Commission wants Apple to lose the “4G” marketing for the third-generation iPad, alleging it misleads consumers into thinking the device is capable of accessing 4G networks in Australia. Reports from ABC news quickly followed and claimed Apple would give refunds to customers and publish clarification regarding incompatibility with the Telstra network. Apple’s AU website now has “Ultrafast wireless” instead of “Ultrafast 4G” on the main features page, despite still advertising 4G as a highlight of the device through its international sales pages.

Now, authorities in other countries where the new iPad is not compatible with local 4G networks are investigating the issue. Authorities in at least the United Kingdom and Sweden confirmed they are considering investigations…

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Advertising tricks Samsung uses to win over Apple fans

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While Samsung does not think Apple can compete in the television market (and it is not alone), the company is moving aggressively to win over Apple’s fan base with the now infamous ‘Samsunged’ campaign— a cornerstone of the South Korean conglomerate’s communications strategy. So, who is behind those pesky adverts? Director Bobby Farrelly, who is the brother of movie director Peter Farrelly of the “There’s Something About Mary,” “Dumb and Dumber” and “Kingpin fame.”

However, it was Samsung’s ad agency 72andSunny that hired Farrelly to film a series of anti-Apple adverts depicting bored Apple fans waiting in line for a new iPhone. The mocking began last November and culminated with a 90-second Super Bowl commercial for the 5.3-inch Galaxy Tab device with a stylus. An interesting profile by AdWeek revealed some of the secrets and tactics marketers use to talk iPhone fans into considering Samsung products for their next gadget.

Click here for key takeaways.


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Apple makes changes to bring on more partnerships for iAd

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The Wall Street Journal reported this evening that Apple isn’t seeing the success they’d like with their iAd platform. The company has deployed iAd as an advertising platform throughout their iOS devices in the summer of 2010 and is now making changes in the hope of attracting both more developers and ad spending. First off, Apple is reportedly lowering the entry-level cost for marketers to $400,000 – down from $500,000 and even lower from the original $1 million when the platform was launched. Apple is also reportedly putting new caps on what it charges for clicks on ads, letting advertisers pay $10 each time an advert is viewed every 1,000 times (CPM) and $2 every time it’s specifically tapped on.

So why is Apple making these changes? Apple had tied for the lead in ad market share last year, but has reportedly fallen back to the third place in 2011 advertising market share, behind Millennial Media (#2) Google (#1), per IDC. Hoping to re-gain lost share, Apple is also launching a training program to bring in more advertisers onto the network, partnering with its media buying agency OMD, part of Omnicom Group Inc. to educate new advertisers on iAd, a standard practice providers of digital advertising platforms such as Google and Yahoo! have been exercising from the onset. In the recent weeks, executives from Pepsi, Clorox and JC Penny have reportedly visited Apple’s campus to talk about iAd. OMD also hopes to lure more advertisers in February 2012.


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